New Patient Workflow
Migraine clinics spend intake time on the phone with new patients before they ever book an appointment. Capture their migraine history, triggers, current treatments, and emergency contact during the call. Write new patient demographics to EMR; your clinical team reviews the structured intake summary and files it.
New migraine patients don't have to make a separate booking call or wait for a callback. They provide their history, confirm an appointment slot during the call, and hang up scheduled. Your staff reviews and files the clinical intake before they arrive.
Your front desk no longer spends time on history and scheduling. AI handles both. Staff time moves to confirmations, cancellations, and urgent triage.
Your provider logs in and sees the patient's name, contact info, and intake summary—all populated and waiting. No blank chart on appointment day; the structured clinical summary is ready for review and filing.
AI captures insurance contact info and PA requirements during the call and returns them as a summary. Your staff makes the insurance call and routes the PA request to your provider. No details are lost.
New patient record created
Demographic data writes to EMR; clinical intake returned as summary for staff review
Structured clinical summary provided
Staff reviews and files migraine history, triggers, and current medications
First appointment confirmed on call
Patient booked into your EMR during intake; no follow-up scheduling call needed
Insurance details captured
Contact info and PA requests returned as summary for staff action
AI asks a focused set of screening questions and returns the summary to your clinical staff. If the patient wants to provide more detail, they can—AI captures it as notes. Your nurse or physician can follow up by phone, chart note, or portal message before the visit to clarify anything.
No. AI captures insurance contact information and policy details during the call and returns them as a structured summary. Your billing staff uses that summary to contact the insurance company and verify coverage. You remain responsible for the accuracy of the patient's insurance record.
Yes. You can define your own intake questionnaire—include or exclude questions about aura, family history, prior treatments, emergency triggers, or any other field your practice needs. AI will ask those questions consistently on every new patient call.
AI can offer that option. You can set rules so that new patients with complex or severe migraine symptoms are routed to your nurse or provider before confirming the appointment. AI will present that routing path to the caller.
Typical intake takes 5–10 minutes, depending on migraine history complexity and appointment availability. The conversation flows naturally; AI asks follow-up questions and confirms details. The call ends when the appointment is booked and the patient is ready to hang up.
Capability
Patient intake
Structured intake on every call—new patient or established—captures EMR records and returns summaries for staff review.
Integration
AI receptionist for eClinicalWorks
Write new patient records directly to eClinicalWorks; your clinical team reviews intake summary before visit.
Integration
EMR and EHR integrations
MedReception integrates with 8+ named EHRs to write new patient records and read appointment availability.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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