Intake
AI-powered new patient phone intake for migraine clinics. Structured questioning captures migraine frequency, medication history, triggers, and prior treatments, returning pasteable clinical summaries for your clinician.
New patients answer detailed questions about migraine type, pattern, triggers, prior treatments, and current medications over the phone. Your clinician receives a complete, organized summary instead of blank forms or scattered notes.
Intake happens during the phone call—before the appointment. Patients arrive to their first visit ready to discuss treatment options, not filling out paperwork in the waiting room.
Insurance verification and prior authorization requirements are captured during intake. Your staff knows what's needed before the patient shows up, reducing back-and-forth.
Your neurologist or headache specialist can spend the appointment on clinical evaluation and treatment planning, not re-asking history questions or transcribing notes.
New patient history structured
Migraine frequency, triggers, medication list, and prior treatments pre-documented
Insurance verified on intake call
Prior auth and coverage details flagged before appointment
Clinician summary ready
Structured notes pasteable directly into chart for review and signature
First appointment optimized
Clinician focuses on assessment and treatment planning, not data entry
The AI asks: When did your migraines start? How often do you get them? What do they feel like? Do you have warning signs before they start? What makes them worse or better? What medications have you tried? Are you on anything for prevention? Any family history of migraines? How do they affect work, school, or daily activities? Any recent changes in migraine pattern? The AI adapts follow-up questions based on patient responses.
The AI is trained to note and flag concerning features: sudden change in migraine pattern, new worst headache of life, neurological symptoms (weakness, vision loss, speech changes), fever, or stiff neck. These are highlighted in the summary for your clinician to review and decide if urgent evaluation is needed before the scheduled appointment.
The AI captures the patient's current medications, dosages, and how long they've been taking them. It also asks about side effects or effectiveness. This information is returned in the structured summary so your clinician can assess whether current prevention is optimized or if changes are needed.
Yes. You can configure the intake script to include questions about drug allergies, other medical conditions (hypertension, cardiac disease, etc.), and medications. This ensures your clinician has the full picture before the appointment and can make safe prescribing decisions.
Patients can opt out of the AI intake call. However, most practices find that patients prefer a conversation to a form—it feels more personal and the AI can skip irrelevant questions based on patient answers. If a patient insists on paper, your staff can offer a traditional intake form.
The structured summary is returned to your staff as a formatted document. Your clinician reviews it, makes any notes or corrections, and files it to the patient chart. The appointment booking and patient demographics (name, DOB, phone) are synced to your EMR; the clinical details (medical history, allergies, medications, symptoms, chief complaint) are captured during the call and returned as a structured summary for your team to review and file.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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