Workflow
Trigger screening is the part of migraine intake that gets skipped when the front desk is busy. How phone intake asks every caller the same trigger set and returns what they said as one list for your team to review.
The trigger questions do not depend on who picked up the phone or how busy the desk was that morning. Stress, hormones, dietary triggers, and sleep are asked about on every migraine call, so nothing is missed in a rush.
The patient talks naturally and the triggers are pulled out and listed. Your team reads a set of items rather than hunting for them inside a narrative someone typed up after the call.
When an established patient notices that a new trigger has appeared, they can report it on a call. The update is captured the same way as an initial screen and routed to your clinical team.
The trigger summary goes to your clinical team rather than straight into the chart. Your provider checks accuracy before any of it becomes part of the legal record.
Structured intake on every call
Trigger, medication, and frequency data captured systematically
Migraine history captured during call
Avoids in-office time spent on intake questions
Ready for clinical staff review
Summary formatted for your team to review and file
New patient demographics and appointments
Automatically sync to your EMR; migraine details returned as structured summary for staff review
Stress at work or home, hormonal cycles, specific foods, weather changes, sleep disruption, screen time, and environmental factors such as light or noise. The same areas are covered on every call rather than being chosen call by call.
As ordinary questions rather than a checklist read out loud. Patients answer naturally about known or suspected triggers, including specific foods such as caffeine, alcohol, MSG, or aged cheese, and the triggers are extracted from those answers and listed for your team.
No. If an existing patient calls to report new triggers or a medication change, the AI captures an intake update. The summary goes to your clinical team, who review it and add it to the patient record.
No. The call summary goes to your clinical team first. Your provider reviews the triggers for accuracy, and only then does the information become part of the chart.
Workflow
Patient intake
Phone-based intake captured and returned as structured summaries for your team to review and file.
Next step
How it differs by specialty
What changes between specialties.
Next step
Workflow playbooks
Step-by-step workflows for the calls a practice actually gets.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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