Intake Process

AI-driven intake captures migraine history, current medications, and triggers without re-questioning staff

Every migraine call triggers structured intake: current preventive and acute meds, trigger patterns, frequency, last dose, and related symptoms. Staff receive a ready-to-review summary with patient demographics and appointment details synced to the EMR; clinical content returned as structured text for review and chart entry.

Structured intake questions on every call: current preventive meds, acute medication, last dose, trigger environment, frequency, and related symptoms
Capture trigger patterns (stress, hormonal, environmental, dietary) during initial call—no follow-up questioning
Ask about medication effectiveness: 'How much relief does the triptan give you?' or 'Does your preventive work well?' to inform clinical decision-making
Collect appointment and scheduling preferences upfront—does the patient need telehealth for post-migraine follow-up?
Return structured summary to staff in plain language: 'Current meds: sumatriptan, topiramate. Last attack 3 days ago. Triggers: stress, skipped meals.'
Patient demographics and appointment booking write to EMR; clinical summary returned as structured text for staff review and chart entry

How it pays back

Clinician starts with full migraine context

No need to re-ask about preventive therapy, last acute dose, or trigger patterns. The intake summary is there when the patient reaches the exam room or call—faster appointments, better clinical assessment.

Identify medication interaction and overuse risk early

Intake captures frequency and current acute meds. Staff can flag if a patient is taking rescue medication too often—a sign of inadequate preventive therapy or medication overuse headache.

Tailored appointment type from the start

Intake reveals whether a patient needs urgent in-person evaluation, telehealth follow-up, or routine preventive consultation. Scheduler books the right appointment type immediately.

Trigger data informs treatment planning

Understanding a patient's specific trigger profile—stress, hormonal cycle, sleep deprivation, dietary—shapes prevention strategy and lifestyle counseling during the visit.

Intake captured on every call

Medications, triggers, frequency, and related symptoms logged before staff engagement

Structured summary in plain language

Ready for clinician review and chart entry—no manual transcription

Medication effectiveness assessed

AI asks about rescue and preventive drug response to inform clinical decisions

Patient demographics and bookings synced

Name, DOB, phone number, and appointment details write to your EMR

Frequently asked questions

Does the AI ask the same intake questions every time a migraine patient calls?

The AI asks for current status on every call, but it's not repetitive. It asks 'Have your preventive meds changed since last time?' or 'Any new triggers lately?' and focuses on what's relevant to the current call reason—appointment booking, refill request, or acute presentation.

How does the AI know what medication questions to ask?

You configure the intake template for migraine calls. It can include: current preventive and acute meds, dosage, frequency, last dose, medication effectiveness, trigger history, and attack frequency. The AI asks in conversational sequence.

Can the intake summary be edited before it goes to the chart?

Yes. The summary is returned as structured text for staff review. Your clinical staff can correct, clarify, or add detail before they document the clinical note into the EMR. It's a handoff summary, not auto-populated documentation.

What if a patient is calling for a refill and we already have their medication list?

The AI can reference prior record: 'I see you're on sumatriptan and topiramate. Are you still taking both, and is anything new?' This confirms current status without re-asking from scratch—faster call and updated chart data.

Does migraine-specific intake slow down booking calls?

No. Intake and booking happen in parallel. While the AI schedules the appointment, it's also collecting trigger and medication context. Total call time is typically 90–120 seconds for new patients, 30–60 for established callers.