Integration

AI receptionist syncs migraine appointments and patient data to your EMR—real-time availability, automatic booking, no double-bookings

Migraine clinics running separate phone and scheduling systems waste time on manual entry and overbooking. MedReception AI reads your EMR availability in real time and writes new bookings and patient demographics directly to the chart.

Reads your EMR schedule in real time—knows which providers are booked, which slots are open, which appointment types are available
Books migraine appointments directly into your EMR; no separate scheduling system needed
Writes patient demographics (name, DOB, phone) to the EMR on first call if new patient
Captures migraine intake summary (symptoms, triggers, medication history) on the call; returns as structured, EMR-pasteable summary for clinician to review and file
Captures insurance and ID info on the call or portal; staff handle verification and filing
Integrates with 13+ EMR platforms: eClinicalWorks, athenahealth, AdvancedMD, Tebra, Elation, Cerbo, Hint, Epic, ModMed, and others

How it pays back

No overbooking or double-bookings

AI reads your live schedule, so every migraine appointment booked is real. When a patient books via phone, the slot is locked immediately—no manual reconciliation, no calling back to confirm.

Real-time availability to patients

Patient calls and hears: 'I have an urgent migraine slot tomorrow at 10 AM and routine follow-ups on Wednesday.' No 'let me call you back'—the AI knows your schedule right now and offers options on the spot.

New patient setup happens on the call

First-time migraine patient calls; AI captures name, DOB, phone, and migraine history. New patient demographics are created in your EMR automatically; clinician sees intake summary ready to review and file.

One system, not two

You don't need separate phone system, IVR, and scheduling software. AI reception is your phone system and handles scheduling; everything syncs to your EMR. Simpler, fewer failures, less staff training.

Appointment bookings written directly to chart

No manual entry, no double-bookings, no sync delays

New patient demographics auto-synced

Name, DOB, phone number created in EMR on first call

Migraine intake structured for chart filing

Clinician-ready summary returned; staff reviews and files in one action

Frequently asked questions

How does the AI know our provider schedule if we use our EMR as the source of truth?

MedReception connects to your EMR via API. Every time a provider marks a slot as booked, available, or unavailable in your EMR, the AI sees it in real time. The AI doesn't maintain a separate schedule—it reads yours.

What if a migraine appointment is booked through the AI but also through the EMR directly?

The AI syncs bidirectionally with your EMR. If staff add an appointment directly to the EMR, the AI's schedule updates instantly. If the AI books an appointment, it appears in your EMR immediately. The single source of truth is your EMR; the AI reads and writes to it.

Does the AI write migraine diagnosis or clinical notes to the chart?

No. The AI captures migraine intake (onset, severity, triggers, medication history) and returns it as a structured summary. Your clinician or staff reviews it and files it in the chart—typically as a scanned note or a summary pasted into the encounter. The AI doesn't author clinical documentation.

How does insurance capture work if the EMR isn't synced?

Insurance information is captured on the call or via the patient portal after the call. This data is returned to your staff in a structured format so they can verify coverage and eligibility. Insurance fields in the EMR are updated by staff after verification.

What if we switch EMR systems? Do we have to reconfigure the AI?

MedReception handles EMR migrations. Your configuration is adapted to your new EMR's API and data structure. The handoff typically takes 1–2 weeks. You'll have new appointment availability immediately; historical data from the old system can be imported if needed.

Which EMR system should we choose to work with MedReception?

MedReception integrates with 13+ EMR platforms including eClinicalWorks, athenahealth, AdvancedMD, Tebra, Elation, Cerbo, Hint, Epic, ModMed, and others. If you're already using one of those systems, the AI receptionist will work seamlessly. If you're considering a new system, prioritize integration depth and support for API-based third-party apps.