Workflow

Recognize and route migraine emergencies to on-call providers without phone tag

AI receptionist listens for migraine red flags—thunderclap, fever with headache, vision loss—and escalates immediately. Structured intake prepares your on-call provider before the call.

Real-time red-flag detection: thunderclap onset, focal neurological symptoms, altered mental status, fever with meningeal signs
Immediate provider escalation via your on-call protocol — no queuing, no callback wait
Patient stays on line or receives immediate callback with provider context already loaded
Intake summary (symptom timeline, current meds, prior similar episodes) captured and ready for provider review before pickup
On-call provider can decide: urgent imaging, ED referral, or phone triage from home based on structured data

How it pays back

Distinguish true migraine emergencies from routine attacks

Patients in severe pain may call at 2 a.m.; AI screens for stroke-like symptoms, meningitis signs, and uncontrolled status migrainosus. Minor attacks route to morning clinic; emergencies page the provider.

Provider prepared before answering

On-call physician receives structured data (symptoms, med history, prior episodes) before the call, enabling faster decision-making and reducing repeat questioning of a patient in distress.

Reduce unnecessary ED referrals

Provider can assess urgency with full context and talk down appropriate patients; those needing imaging or IV care are routed fast with documentation in hand.

Protect provider sleep and callback fatigue

False-alarm or clarification calls are fielded by AI first. Provider only woken for genuine emergencies or specific clinical questions that require MD judgment.

Red-flag detection

Thunderclap, meningeal signs, visual loss, focal weakness identified on intake

Immediate escalation

No callback queue; urgent calls page on-call provider in real time

Pre-call briefing

Provider receives structured intake summary before picking up

EMR-ready documentation

Chief complaint and intake captured as structured summary for provider review and filing

Frequently asked questions

How fast does the AI escalate an urgent migraine call?

Within seconds of detecting a red flag (e.g., 'worst headache of my life,' fever, vision changes), the AI pages your on-call provider. The patient either holds for callback or hangs up knowing an MD is being notified.

What if the on-call provider doesn't answer immediately?

The AI can repeat pages according to your protocol (e.g., call, text, alarm), hold the patient with reassurance, and document the escalation attempt. You define the fallback (ED transfer, nurse hotline, etc.).

Does the AI misidentify routine calls as emergencies?

The AI is trained to listen for specific red-flag phrases and medical descriptors—not every severe pain report. Severe but typical migraine (migraine aura, unilateral throbbing) does not trigger page; thunderclap or neurological deficit does.

Can the AI tell the difference between a migraine and a stroke?

No. The AI is trained to recognize *red-flag symptoms* that *might* indicate stroke or other emergency: sudden onset, visual loss, weakness, speech difficulty, confusion. The provider or ED team makes the diagnosis. AI flags and routes; it does not diagnose.

What documentation is created during an urgent call?

AI captures the call, symptoms, meds, and escalation flag. This structured summary is returned for provider review and filing. The on-call provider can review it before or after speaking with the patient.