Workflow
AI reception integrates with your scheduling system to book acute migraine appointments in real time, reducing callback delays and improving first-contact resolution.
Acute migraine patients get an appointment slot confirmed before they hang up. No callback needed, no day lost to scheduling delays.
Patient is engaged, appointment is confirmed on the call, and reminder goes out immediately. Urgent slots have higher show rates because the patient commitment is immediate.
Your urgent or same-day slots fill in real time instead of sitting empty waiting for staff callbacks. Scheduler efficiency improves because the AI is booking, not your staff.
Appointment created in your EMR with patient demographics, phone number, and linked intake summary for staff review. Staff see the full context when the patient arrives.
Appointment booked on call
No scheduler follow-up needed; confirmed before disconnect
Real-time slot sync
Same-day and urgent slots updated live across all booking channels
Urgent protocol respected
Acute cases route to on-call or dedicated urgent queue per your rules
EMR appointment created
New patient record with demographics and linked intake summary
Yes. The system checks for available same-day urgent slots, offers the patient the next open time, and books it instantly. If no same-day slot is available, it offers the next-available urgent appointment.
The system integrates with your EMR or scheduling system and reads real-time availability. It only offers slots that are confirmed open, and it locks the slot when the patient accepts it. Your staff or other booking channels see the updated schedule immediately.
We integrate with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. Integration is usually ready in 1 to 3 days for any of them. Check your EMR's API capabilities during setup to confirm real-time two-way sync.
The AI confirms the appointment verbally on the call. Your system then sends an SMS and/or email reminder based on your clinic's configured reminder rules. The AI doesn't send these directly; your EMR's reminder system does.
You can configure the system to pause appointment booking for high-severity cases and route the call to your on-call provider or urgent line instead. The provider can then decide on urgent scheduling or escalation.
Next step
Automated patient scheduling
Booking, rescheduling and calendar rules the receptionist applies on every call.
Next step
Configured per specialty
What changes between specialties.
Next step
AI receptionist workflows
Step-by-step workflows for the calls a practice actually gets.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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