Integration

Mesa practices using AdvancedMD, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, or ModMed — AI receptionist integrates with your EMR to book appointments and create patient records

Check EMR compatibility for AI receptionist in Mesa. MedReception AI works with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed.

Appointment bookings and new patient demographics synced to your EMR
New patient records created with name, DOB, and phone number
Insurance details and intake summaries returned for staff review and filing
Works with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed
No additional data entry for bookings or core demographics
HIPAA-compliant integration with encrypted data transfer

How it pays back

Your appointment schedule stays accurate 24/7

Calls are booked by the AI and written to your EMR immediately. No day-end reconciliation, no manual entries, no double bookings.

New patient records ready before the first visit

Demographics, contact information, and intake questionnaire responses are captured on the call and returned as a structured summary for your staff to review and file. Your clinician has context before the patient walks in.

No third-party data silo

Everything lives in your EMR. No separate vendor database, no data sync delays, no proprietary formats. Your staff works in the system they already know.

Integrations work across locations

If you have multiple clinics, the AI routes calls and bookings to the correct location's schedule based on patient preference or availability.

9 named EMR integrations

athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed

Appointment bookings and demographics synced

Name, DOB, phone, and appointment details written to your EMR

Clinical and insurance data returned for staff review

Structured summaries ready for your team to file per your workflow

Encrypted, HIPAA-compliant

All data transfer and storage meets healthcare security standards

Frequently asked questions

Does the AI receptionist work with my EMR?

We support athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Check our integrations page or contact our team with your EMR name for current availability and timeline.

What data is written to my EMR automatically?

Appointment bookings, new patient record creation, and patient demographics (name, date of birth, phone number) are synced to your EMR. Clinical data like allergies, medications, medical history, symptoms, and intake questionnaires are captured during the call and returned as a structured summary for your staff to review and file into the chart.

How does insurance data sync to the EMR?

Insurance information is captured on the call and returned as a structured summary for your billing team. Your team verifies and enters insurance details per your workflow. Insurance data is not auto-written to the chart.

What if I switch EMRs later?

We work with 9 named EMR systems. If you migrate to one of our supported platforms, we can reconfigure the integration to your new system. Your call history and patient data remain in your EMR. Our integrations are portable — you keep your AI even if you switch.

Is the integration HIPAA compliant?

Yes. All data transfers are encrypted via industry-standard protocols (TLS 1.2+). API access is authenticated and logged. Patient data at rest is encrypted. We undergo regular HIPAA audits and maintain a Business Associate Agreement.