Revenue
Missed calls cost Kareo practices patient relationships and revenue. MedReception's AI answers every call during and after hours, books appointments directly to Kareo, and routes urgent cases immediately.
A caller who reaches voicemail often calls a competitor instead. The AI answers immediately, captures their need, and books an appointment if they want one. Each answered call is a patient retained.
Your staff no longer spends hours returning voicemails, listening to garbled messages, or playing phone tag. The AI has already captured the information and booked or routed the call. Staff only follow up on flagged items.
Instead of 'I'll check and call you back,' callers hear real-time Kareo availability. They book immediately. Your calendar fills faster and more predictably.
After-hours calls with urgent symptoms are escalated immediately to your on-call provider. Patients get help now, not a promise to call back tomorrow. This strengthens patient loyalty and reduces liability.
Every call answered
No voicemail, day or night
Appointments booked in real time
Synced to Kareo instantly
Urgent calls escalated
Routed to on-call or emergency
Call-to-care time reduced
Booking confirmed before call ends
That varies by practice size and call volume. Many practices report that they can't quantify missed calls because callers never reach them—they call a competitor instead. The AI ensures you don't lose track of those opportunities.
The AI offers the next available slot and captures the caller's interest. If they prefer a different date or provider, the AI logs the request for staff follow-up. The caller is never left empty-handed.
Routine calls (appointments, questions) are handled by AI. Calls with urgent symptoms (chest pain, severe bleeding, difficulty breathing) are immediately escalated to your on-call provider or emergency line per your protocol.
Yes. If a caller asks about same-day or walk-in availability, the AI can check Kareo for open slots and offer them immediately.
Yes. Callers appreciate immediate answers, no wait times, and instant booking confirmation. They're more likely to keep the appointment and refer friends if they have a smooth, fast booking experience.
Setup typically takes 1–3 weeks. We configure the AI with your Kareo credentials, appointment types, provider schedules, and urgency protocols. Then we test with your team and go live.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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