Scheduling
When a patient calls, the AI checks your live Kareo schedule and offers open appointments. Patients book directly on the call. Appointments appear in Kareo instantly. No confirmation calls needed.
The AI has live access to your Kareo calendar. Callers book on the spot and know their time slot before they hang up. No callbacks, no 'we'll fit you in sometime this week.'
Your front desk sees the booked appointment in real-time. No manual entry, no reconciliation between a phone log and the calendar. One source of truth.
The AI only offers genuine open slots. Provider lunch hours, admin time, and blocked slots are protected. Your team controls what's bookable; the AI enforces it.
New patient intake takes longer. The AI reserves the right amount of time for a new patient visit, preventing the 15-minute-slot-for-a-complex-intake problem.
Real-time Kareo calendar integration
AI reads live availability; no stale slots
Instant appointment confirmation on the call
Patient knows their time before hanging up
Appointments sync to Kareo within seconds
No double-booking, no manual reconciliation
Established patient preferences honored
Regular patients offered their preferred provider first
The AI only offers genuinely available slots. If the patient requests a blocked time, the AI explains it's not available and offers the next open slot. Your practice controls what's bookable.
Yes. The AI can be configured to reserve different time blocks for new vs. established patient visits, and to offer appropriate appointment types based on the reason for the call.
The AI follows your protocol: offer the next available slot with that provider, or offer an alternative provider. This is configurable per practice.
Yes. The AI reads the patient's contact info and can send a confirmation text or email with appointment details, or send a reminder before the visit.
The AI checks for existing appointments in Kareo, offers to cancel and rebook, or escalate to staff if the patient needs to modify a complex scenario. Rescheduled appointments update in Kareo immediately.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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