Kareo Integration
Podiatry practices on Kareo lose new patient calls during lunch, staff breaks, and between-appointment gaps. MedReception AI handles incoming calls during those windows, captures chief complaint and insurance information, books directly into your Kareo calendar, and routes urgent cases to your on-call provider. Every call is logged and ready for your team.
Callers reach a live voice, describe their foot concern, and walk away with a confirmed appointment in your Kareo schedule. No voicemail tag, no callback tag, no lost lead. Your team returns to lunch to find the day already booked forward.
Diabetic foot infections, acute injuries, and severe pain are escalated to your on-call provider in seconds. Routine consultations and follow-ups are queued for your morning. Your practice sets the escalation rules; the AI enforces them.
MedReception captures insurance card details, medical history, current medications, and allergies on the call. Your staff receives a structured summary for review and filing. Patients don't repeat themselves on arrival; your team doesn't retype.
Appointments book directly into Kareo. No double-entry, no sync delays, no separate system to monitor. Your schedule and your AI receptionist are one. Switch EMRs later; your AI moves with you.
Every call answered
Lunch, breaks, and daytime gaps: no voicemail, no missed new patient
Urgent cases escalated
Your on-call provider notified in seconds; routine bookings queued for staff
Structured intake captured
Insurance, history, allergies, and chief complaint returned as structured summary
Kareo-native booking
Appointments book directly; calendar slots you define are offered; holds and admin time protected
You define which time windows and appointment types are available to the AI. On-call holds, provider admin time, and blocked slots are excluded automatically. Only genuinely bookable time is offered to callers.
The AI escalates the call to your on-call provider immediately, following the urgency rules you set. Routine consultations and follow-ups are queued for your team to review and confirm in the morning.
You choose. Confirmations can be sent on the call or held until your staff verify the booking in the morning. Either way, the appointment books into Kareo and is attributed to the call.
MedReception integrates with Kareo natively. Launch takes about one week from signup; the Kareo connection and your practice phone number are ready in one to three days. Your team enters the integration details during onboarding, and we handle the rest.
Yes. Every overnight or daytime booking is attributable. You can review the call log, the rule applied, the appointment created, and the patient details captured. Full audit trail included.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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