Workflow
Procedure scheduling requires understanding procedure type, laterality, location, and fluoroscopy availability. AI receptionist books appointments into suite blocks, checks EMR availability, and reduces manual coordination.
The AI checks your fluoroscopy or procedure room calendar and offers available time slots during the intake call. Patients confirm on the spot. No back-and-forth emails; no 'I'll call you back' delays. The appointment is booked into your EMR before the call ends.
The AI understands that cervical epidurals require imaging, facet joint injections may be bilateral, and some procedures need particular equipment or a specific radiologist's availability. Scheduling logic reflects your practice's setup, reducing over-booking or mis-scheduling.
Patients often receive a series of injections (e.g., 3 epidurals over 6 weeks) or require follow-up at 4-6 weeks. The AI captures this on the intake call and flags the scheduler to book the series automatically or send reminders for follow-up booking.
By asking procedure type, laterality, medication allergies, and prior injection results upfront, your clinical staff receive a structured pre-op summary before the patient arrives. No missing information; no delays on procedure day.
Procedure details captured on intake
Type, location, laterality, and series requirements documented upfront
Suite availability confirmed in real time
Patients leave the call with a booked appointment; no follow-up scheduling
Direct EMR write
Appointments and procedure details sync to your EMR
Follow-up series flagged
Multi-injection series scheduled or reminder queued without staff manual effort
You configure your practice's procedure room or fluoroscopy suite names in the AI system. The AI knows which procedures require fluoroscopy and books accordingly. If you have multiple suites with different radiologist support, you can assign procedures to the right suite and the AI routes correctly.
The AI asks for patient preference and checks availability. If the preferred time is booked, it offers the next available slot. If the patient is rigid, the AI captures their preference and flags the appointment for staff manual confirmation. This balances automation with flexibility.
Yes. For procedures like facet joint injections, the AI asks which side(s) need treatment. This is captured in the appointment record and handed to clinical staff. Scheduling time is adjusted automatically if bilateral injections require more suite time.
The AI asks about allergies to contrast dye, local anesthetics, and antibiotics. If a patient reports an allergy to a standard medication (e.g., lidocaine), the call is flagged for the provider to review before the procedure. The patient is not scheduled until the provider confirms an alternative is available.
Yes, if you integrate your EMR with MedReception. The appointment and procedure type write directly to your EMR. Allergies, laterality, and series info are captured as a structured summary for your staff to review and file, so your clinical team has complete pre-op documentation before the patient arrives.
Workflow Hub
Automated patient scheduling
How AI receptionists book appointments directly into your EMR without staff manual entry.
Tech Hub
EMR and EHR integrations
Direct writes to 13+ EMRs; appointment and procedure details sync in real time.
Next step
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