Corpus Christi, TX
Interventional pain procedures depend on prior imaging and records. MedReception's AI asks for imaging during the booking call, sends a patient portal link immediately, tracks what's been uploaded, and flags missing records so your staff can request them before the appointment. Patients get booked and you get the records you need, all in one call.
By MedReception AI, physician-built by Paul Toomey, MDPublished
No callback needed. The AI schedules the appointment and asks for imaging in the same conversation. Patients upload records through the portal link sent immediately after, so you have what you need before they arrive.
The booking summary shows which records each patient has provided and which are still missing. Your team can reach out proactively to get imaging or prior reports before the procedure, avoiding last-minute delays.
MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. Appointment bookings and patient demographics sync automatically. If you use a different EHR, custom integration is available; book a demo and we will scope yours.
Every call answered
No voicemail, no callbacks. Patients book and start the intake process the moment they call.
Records captured during booking
Imaging and prior procedure notes collected in the same conversation, uploaded before arrival.
Structured intake summaries
Imaging findings and prior procedure details returned as EMR-pasteable summaries for your clinical staff to review and file.
HIPAA compliant, verified by Compliancy Group
Patient data, imaging uploads, and intake summaries handled securely with BAA included.
The AI books the appointment during the call. Patients confirm their date and time, receive a portal link to upload imaging and records, and get a confirmation immediately. No callback needed.
The AI notes that imaging is not available and sends the patient portal link anyway. Your staff sees this in the booking summary and can reach out to request the records before the appointment, giving the patient time to gather them.
Imaging and prior records are captured on the call and uploaded through the patient portal. The intake summary, including imaging findings and prior procedure notes, is returned as a structured summary for your staff to review and file. Appointment bookings and patient demographics sync to your EMR automatically.
MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. If you use a different EHR, custom integration is available; book a demo and we will scope yours.
Launch takes about one week from signup. Your EHR connection and practice phone number are ready in 1 to 3 days, and registering the number for patient texting takes about 5 business days.
Next step
Automated patient scheduling
Booking, rescheduling and calendar rules the receptionist applies on every call.
Next step
Front desk workload
Where front-desk time actually goes.
Next step
AI receptionist for pain management practices
How call handling differs for pain management practices.
Related
Pain Intake: Capture Imaging History and Prior Interventions on First Call
Interventional pain clinics need imaging and intervention history before the patient arrives.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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