Primary Care
Primary care and family medicine practices in Fresno deploy AI receptionists to answer calls during peak hours, capture new patient intake, schedule appointments, and handle after-hours coverage—freeing staff to focus on existing patients.
Your team handles prior authorizations, chart cleanup, patient payments, and face-to-face interactions instead of being stuck on the phone all day.
New patients reach a live AI receptionist, complete intake, and book an appointment on the first call—no callback loop, no lost leads.
Every new patient provides the same structured data: name, DOB, phone number, and appointment details. Staff review the summary and file it immediately.
Your practice answers calls 24/7. No answering service contract, no third-party transcription delays, no lost messages.
Every call answered
Peak hours and after-hours, no queue, no voicemail
New patient intake captured
Name, DOB, phone number, and appointment details on the first call
Appointment booking and patient demographics
Synced to EMR for staff review and filing
Named EMR integrations
Works with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed, and others
No. The AI handles incoming calls and intake, but your staff handle complex patient issues, insurance questions, chart management, and in-person interactions. Most practices find their staff can focus on higher-value work.
The AI integrates with major primary care EMRs. Appointments, patient names, dates of birth, and phone numbers are booked and stored in your system. Medical history, medications, allergies, and chief complaint are captured as structured summaries and returned for your staff to review and file.
Yes. The AI can handle recall calls from established patients, confirm or reschedule appointments, and be part of your reminder workflow.
The AI recognizes when a call needs your clinical staff. It escalates immediately and notes the patient's issue so your team can call them back or have them schedule an urgent visit.
The AI asks about insurance coverage and captures the information as a structured summary. Your staff review it and verify details—the system doesn't auto-verify with insurers, but it saves your team time on data entry.
Specialty
AI receptionist for primary care practices
Designed for high call volume, new patient intake, and recall management.
Workflow
Front desk workload
How AI receptionists reduce phone burden and let staff focus on patient care.
Process
Patient intake
Structured on-call capture of demographics, history, and medications ready for filing.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
