Patient Intake

Conversational AI Captures Complete Dermatology Intake During the Call

Eliminate paper intake forms. The AI gathers detailed dermatology history, skin type, prior treatments, medication use, and allergies during the booking call—ready for your team to review and file.

AI asks about skin type, conditions, prior treatments, medications, and allergies conversationally
Captures chief complaint and reason for visit without sounding like a form
Returns structured, EMR-ready summary that your staff reviews and files into the chart
Qualifies new vs. established patients and retrieves any prior visit history
Reduces new patient visit length by streamlining intake since information is already captured

How it pays back

No Waiting Room Paperwork

Intake is captured on the call, before the patient arrives. They walk in with a confirmed appointment and prior records pulled.

Faster, More Accurate History

Conversational AI captures nuance that paper forms miss. The system asks follow-up questions and clarifies responses naturally.

Clinical Team Saves Intake Time

Your provider doesn't re-ask intake questions. They review the AI summary, confirm key points, and move directly to assessment and treatment planning.

Better Documentation Compliance

Structured intake data is captured, timestamped, and ready for your EHR. No missing allergy info or incomplete health history.

Complete intake on the call

Chief complaint, skin type, prior treatments, medications, allergies, and reason for visit captured conversationally

Structured, EMR-ready summary

AI returns organized intake notes that your staff reviews and files directly into the patient chart

New patient record created

Demographics, contact info, and appointment details are written to your EHR as a complete new patient entry; intake summary is returned for staff review and filing

Appointment ready for visit

Patients arrive with intake complete, history available, and appointment confirmed—reducing check-in friction

Frequently asked questions

Does the AI ask enough dermatology-specific questions?

Yes. The intake is customized for dermatology and includes skin type, prior treatments (topicals, procedures, systemic), medication use, allergies, environmental triggers, and specific skin concerns. You can modify question templates.

What if a patient doesn't remember all their medications?

The AI notes what the patient remembers and flags incomplete medication history for your clinical team. Your staff can follow up during the visit or via chart review before the appointment.

Can the intake capture photo attachments or symptom images?

The call-based intake captures descriptive information. Patients can upload photos via the MedReception portal after booking, and these are linked to their appointment record for provider review before the visit.

How does the intake summary appear in my EHR?

The AI returns a structured text summary with sections for chief complaint, skin history, medications, allergies, and prior treatments. Your staff reviews this summary and files it into your EHR's intake note or new patient encounter form per your workflow.