Dermatology Solutions
Streamline Mohs surgery scheduling, pre-operative intake, and post-operative follow-up calls with AI that handles coordination, captures concerns, and books appointments and follow-up visits to your EMR.
Patients undergoing Mohs surgery receive a phone intake call that captures surgical history, medications, allergies, and ability to care for post-operative wounds. Your surgical team receives a structured summary for review before the patient arrives.
Days or weeks after Mohs surgery, the AI calls patients to check wound healing, ask about complications (infection, bleeding, excessive pain), and schedule suture removal. Your clinical team reviews summaries of any flagged concerns.
If a post-op patient reports signs of infection, excessive bleeding, or severe pain, the AI immediately escalates the call to your surgeon or provides emergency contact information. Complications are not delayed by voicemail.
When the AI determines a patient is ready for suture removal based on healing timeline, it books the appointment directly into your schedule and writes it to the patient's EMR.
Your clinical coordinator is freed from making dozens of pre-operative and post-operative calls. The AI handles routing, scheduling, and intake, while your team reviews only flagged concerns and complex cases.
Pre-operative intake automated
Medical history, allergies, and wound care ability captured before surgery
Post-operative follow-up calls made
Wound checks and complication screening conducted via AI, summaries for clinical review
Urgent complications escalated
Infection signs, bleeding, or severe pain routed immediately to surgeon
Suture removal auto-scheduled
Appointments booked and written to EMR based on healing timeline
The AI is trained on standard pre-operative surgical intake for Mohs: prior skin cancers, medications (especially blood thinners and NSAIDs), allergies, smoking history, ability to keep wound dry, time off work needed, and expectations. This ensures every patient has the same comprehensive pre-op screening.
Yes. The AI asks about wound appearance, drainage, pain level, and signs of infection (redness, warmth, pus, fever). If concerning signs are reported, the AI flags the call for immediate clinical review or escalates to your surgeon based on severity.
You provide the AI with standard follow-up timing (e.g., 'call patients 3 days post-op, then again at 1 week, then at 2 weeks for suture removal assessment'). The AI proactively calls on those dates, conducts the assessment, and if ready, books the suture removal appointment directly.
The AI recognizes urgent signs (heavy bleeding, signs of infection, severe pain) and immediately transfers the call to your surgeon's line or emergency number. Your surgeon receives the patient with full context—what they reported and when the procedure was.
Yes. If your practice has multiple surgeons or locations, you can designate which surgeon performed each procedure. The AI routes pre-op calls and post-op escalations to the correct surgeon's schedule and protocol.
Mohs surgery appointments, suture removal visits, and patient demographics (name, DOB, phone) are written directly to the EMR. Pre-operative and post-operative assessment summaries (intake findings, wound check results, complication screening) are captured and returned to your surgical team as structured summaries for review and filing.
Foundational
AI Receptionist Specialty Practice Workflows
How AI adapts to specialty-specific workflows, including surgical coordination and follow-up.
Technical
EHR Integration AI Booking System
How surgical appointments and follow-up visits are booked to your EMR from the AI scheduling system.
Workflow
Voice AI Patient Intake Healthcare
How voice AI captures surgical intake and post-operative assessments as structured clinical summaries.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
