Dermatology
Live slot checks during the call, new patient name, DOB and phone created in your EMR, and an email plus SMS confirmation before the caller hangs up.
Patients receive an appointment confirmation during the call. No back-and-forth emails, no callback delays, no administrative overhead.
New patient demographics and appointment details are created in your EMR. Your front desk sees the new booking without manual entry—reducing errors and double work.
The AI checks live EMR availability before offering slots, ensuring callers never receive appointments that were already booked.
Instant confirmation, automated reminders, and clear booking context reduce patient confusion and missed appointments.
Direct EMR booking
Appointments and new patient demographics synced live to your EMR during the call
New patient records created
Name, DOB, phone populated automatically in EMR
Instant confirmation sent
Email and SMS confirmation to patient—no admin delay
Named EMR integrations
Direct syncing with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed
We support named integrations with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Your MedReception setup specialist will confirm integration and timeline during onboarding.
Yes. If your EMR supports telehealth slots, the AI can book either in-person or virtual appointments depending on what's available and what the patient prefers.
The appointment is booked and synced to your EMR. Your staff can modify the appointment details, add insurance info, or add notes directly in your EMR—same as any staff-booked appointment.
Yes. MedReception automatically sends appointment reminders via SMS and/or email based on your preferences. Your staff can adjust reminder timing in the system settings.
Capability
Patient Booking Automation Software
Explore automated appointment booking workflows and best practices.
Efficiency
Appointment Reminder Automation Medical
Learn how automated reminders reduce no-shows after booking.
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Pillar guide
EHR Integration for Medical AI: How AI Reads and Writes Safely
Technical guide to EHR integration for clinical AI: FHIR R4, HL7 v2, vendor REST APIs, and security architecture.
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Voice AI with Live EMR Write-Back: Booking That Syncs to Your Chart
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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