Annie AI
When new patients call, Annie captures their demographic information and chief complaint, then books them into your next available slot. Intake data is returned as a structured summary for your staff to review and file.
No more 'I'll call you back to confirm' delays. Annie books the appointment, collects intake, and the new patient record appears in your EMR before they hang up.
Annie collects name, date of birth, and phone on the call. Your team receives a structured summary ready to review.
Annie fields all new patient calls, leaving your team to focus on scheduling optimization, recall outreach, and other strategic work.
Annie captures presenting complaint on the call so your provider has full context and can prepare or request prior records if needed.
New patients booked on first call
No callback required, appointment confirmed in real time
Intake documented at intake
Name, DOB, phone, and chief complaint captured during call
New patient record auto-created
Demographics written to your EMR automatically
Chief complaint captured
Returned as structured summary for clinical review
Annie can ask for insurance information on the call. This is returned as part of the intake summary for your staff to review and verify eligibility before the appointment.
Yes. Annie writes the patient's name, date of birth, phone number, and a new patient flag to your EMR automatically. Chief complaint and other intake details are returned as a structured summary for your team to review and file.
Annie can book the initial appointment and capture whether follow-up visits are expected. Your team can place routine follow-ups on the schedule and contact the patient with those slots.
Annie recognizes the chief complaint (e.g., 'I have lower back pain'), asks relevant follow-up questions, and routes the intake summary to the appropriate department or specialty if your practice has multiple service lines.
Workflow
New patient scheduling
How Annie qualifies, intakes, and schedules new patients from first contact.
Workflow Hub
Patient intake
How Annie captures chief complaint on the call and returns a staff-ready summary.
Next step
How appointments get booked on the call
Booking, rescheduling and calendar rules the receptionist applies on every call.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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