Annie AI
Annie AI answers patient calls, captures intake information, books appointments, and writes demographics to your EMR. Meet the AI receptionist built for medical practices.
Every patient call is picked up by Annie, even during lunch, after hours, or when staff are with patients. No more ring-to-voicemail frustration.
Annie asks intake questions during the call and returns a structured summary with name, date of birth, phone, symptoms, and medical history for your staff to review and file into the chart.
New bookings, patient names, dates of birth, and phone numbers write directly to your EHR. Intake details—chief complaint, symptoms, medical history, allergies—are returned as a structured summary for your staff to review and file, eliminating manual data entry and double-booking risk.
Annie identifies urgent calls and escalates them to your on-call provider or clinical staff immediately, not to a queue.
Every call answered
No voicemail, no missed callers, day or night
Structured intake capture
Patient data returned as EMR-ready summary
EMR-native booking
Appointments and demographics sync automatically
Urgent call escalation
Crisis and time-sensitive calls routed immediately
Annie syncs appointment bookings, new patient creation, and patient demographics (name, date of birth, phone number) directly to your EHR. Intake summaries—including chief complaint, symptoms, medical history, and allergies—are returned as structured text that your staff reviews and files into the chart. Annie does not write clinical content directly to the chart; your team owns that validation and filing.
Yes. Annie asks intake questions on the call, listens for medical history, allergies, and chief complaint, then returns a formatted summary for your team to validate and file. She does not author the clinical note—your staff own that.
Annie integrates with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Annie also works alongside other systems. Check your system on our integrations page.
Yes. Annie runs 24/7. You can configure her to book routine appointments, collect intake, and escalate urgent calls to on-call staff any time of day or night.
Yes. Annie is HIPAA-aligned by design, encrypts all patient data, and ensures no PHI is left on voicemail or public systems.
Next step
Automated patient scheduling
Booking, rescheduling and calendar rules the receptionist applies on every call.
Integration Hub
EMR and EHR integrations
See the full list of EMR and phone system integrations that work with Annie AI.
Workflow
Patient intake
How Annie captures new patient intake on the phone call and returns it as a staff-ready summary.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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