New Patient Intake
Mesa practices capture new patient demographics, insurance, and chief complaint during the booking call. AI returns structured data that staff file in the EMR chart. No separate intake forms, no paper.
Your staff have name, DOB, insurance, chief complaint, and allergy info before the patient sits in the chair. No intake coordinator needed at check-in. Clinician has context immediately.
Coverage details are captured on the call and returned in the intake summary. Your billing team can review eligibility and coverage details before appointment day.
New patients provide relevant medical history, current meds, and allergies during booking. Staff review the structured summary, file it in the chart, and flag any red flags before the visit.
No phone calls to patients for missing data, no paper form chasing, no manual chart building. Staff receive a structured summary ready for filing.
Intake data collected in one call
Demographics, insurance, chief complaint, and medical history captured during booking
Structured data returned to staff
Ready-to-file summary with no missing fields or illegible handwriting
EMR pre-populated with demographics
New patient record created; staff verify and file clinical history
Insurance captured for review
Billing team receives insurance details in intake summary for verification
You configure intake templates per specialty. A dermatology intake asks about skin conditions and sun exposure. A cardiology intake asks about chest pain and family history. The AI adapts questions based on the chief complaint.
The AI offers alternatives: they can provide it during check-in, or via a secure portal link sent after the call. You decide your preference. Data is always encrypted and HIPAA-compliant.
Insurance details are captured on the call and returned as part of the intake summary. Your billing or intake staff review the information and file it in the patient's chart and billing system.
The AI call captures text-based information. Patients can upload photos, medical records, or documents via a secure MedReception portal link sent after booking. Staff review and attach to the chart.
MedReception supports multiple languages. You configure the AI's language preference. Intake is conducted in the patient's preferred language with the same accuracy and structure.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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