OB-GYN Intake
OB-GYN practices in Mesa field high-volume new patient calls with complex intake needs: pregnancy history, insurance, referral source, and urgent symptoms that demand immediate escalation. MedReception's AI receptionist captures every call with OB-specific intake questions, routes emergencies (bleeding, severe pain, preeclampsia concerns) to your clinical team in seconds, and books confirmed appointments into your EMR, so your staff spends time on care, not callbacks.
Katie, our AI receptionist, asks the questions that matter: current pregnancy status, trimester, prior pregnancies and outcomes, relevant medical history, and chief complaint. Your staff defines the questions once; Katie asks them consistently on every new patient call. Answers come back as a structured summary your team reviews and files into the chart.
You set the escalation triggers: bleeding, severe abdominal pain, hypertension concerns, or any symptom your practice flags as urgent. When a caller reports one, Katie routes the call to your designated provider, triage nurse, or emergency line immediately. No delay, no judgment call by an AI, your clinical team decides next steps.
Once intake is complete and the patient confirms a time, the appointment syncs directly to your EMR with the new patient's name, date of birth, and phone number. Your front desk verifies and files the intake summary. No double entry, no lost details.
MedReception is custom-built per client. Your OB-GYN intake questions, urgency rules, and provider routing are configured during onboarding by our white-glove team. Edits and optimization are free for life, if your workflow changes, we update it at no extra cost.
Every call answered
New patient intake captured 24/7, no voicemail dead ends
Urgent calls escalated
Symptoms you flag route to your team in seconds
Structured intake summaries
OB-specific questions answered, EMR-pasteable, staff-reviewed
EMR-integrated booking
Appointments and new patient demographics sync automatically
Katie asks clarifying questions (amount, duration, associated symptoms) and immediately escalates the call to the provider or triage line you designate. Your clinical team takes over. Katie does not make clinical decisions; she routes and documents.
Yes. Katie can confirm appointments, reschedule, and route refill requests to your clinical team or staff. You define which calls go to the nurse line, which to the front desk, and which to the provider. New patient intake is one workflow; existing patient calls are another.
Appointment details (name, date of birth, phone) and new patient demographics sync directly to your EMR. The intake summary, pregnancy history, chief complaint, medical history, and other details Katie captured, is returned as a structured text block that your staff reviews and files into the chart. No clinical data auto-populates; your team always reviews before it becomes part of the record.
No. MedReception is EMR-independent and portable. Your intake questions, escalation rules, and workflows stay with you. If you move from one EMR to another, Katie keeps working the same way; only the EMR connection changes.
Launch takes about one week from signup. Your EMR connection and phone number are ready in 1 to 3 days. Registering the number for patient texting takes about 5 business days. Your onboarding team walks you through configuration and testing before go-live.
Next step
Automated patient scheduling
Booking, rescheduling and calendar rules the receptionist applies on every call.
Workflow
Patient intake
Capturing intake details during the call itself.
Integration
EMR and EHR integrations
How the receptionist fits alongside your record system.
Feature
Configured per specialty
What changes between specialties.
Next step
AI receptionist for Arizona practices
What changes for an Arizona practice: coverage, compliance and the local market.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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