Healthcare AI
An AI receptionist that works inside your EMR ecosystem: reads your existing schedule, confirms availability during calls, books appointments directly into your system, and writes new patient demographics without manual data entry.
Your EMR is the master calendar. The AI reads it before confirming availability, so double-bookings and schedule conflicts never happen. When an appointment is booked on the phone, it appears in your EMR instantly.
Appointment bookings, new patient demographics, and call summaries flow directly into your EMR. Your front desk team is no longer manually entering data into two systems—the phone system and the EMR.
Providers open a chart and the patient's appointment is already there, their demographics are complete, and their intake summary is ready. No chart prep, no 'patient not in system' delays.
Whether you use Epic, Athena, NextGen, or a smaller EMR, the AI integrates without proprietary custom work. Switching EMRs doesn't require rebuilding your phone system.
Real-time appointment writes
Bookings appear in your EMR seconds after the call ends
Demographics auto-synced
Name, DOB, phone, address written directly to patient record
Fallback capture if EMR unavailable
Appointment data captured locally and synced when connection restores
The AI integrates with your EMR's API (if available) or reads a real-time calendar feed. This connection is secure and read-only for calendar data. The AI checks availability before confirming an appointment so it never books over an existing visit.
MedReception integrates with 13+ major EMR platforms including Epic, Cerner, NextGen, Athenahealth, eClinicalWorks, Allscripts, DrChrono, Greenway, and many others. Check the integrations page or contact MedReception to confirm your specific system.
The AI writes: (1) Appointment bookings—date, time, provider, reason for visit; (2) New patient demographics—name, date of birth, phone, address. Medical history, allergies, medications, and chief complaint are captured as a structured summary for your staff to review and file. This keeps clinical documentation under human oversight.
The AI captures appointment information locally and returns a summary to your staff. When your EMR comes back online, the data can be manually entered or auto-synced if the integration recovers. Your team is never left unable to book appointments.
No. The AI integrates into your existing EMR and workflow. Your staff accesses appointments the same way; the data just populates from the AI instead of being entered manually. Training is minimal because nothing changes in your front-end process.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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