Podiatry
Podiatry practices in Fresno lose new patients when voicemail fills up or callbacks take hours. MedReception AI answers every call immediately, gathers the chief complaint and patient details during the call, and books appointments directly into your EMR. Callers hear a live voice, not a mailbox. Your staff reviews structured intake summaries and confirms each booking.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Callers speak to an AI receptionist who answers in seconds, not a recording. They describe their foot problem, and the appointment is booked before they hang up. Your staff reviews the call summary and confirms the booking in your EMR. No callback tag, no lost messages.
MedReception captures the chief complaint, injury history, medications, and allergies during the intake call and returns it as a structured summary your staff reviews and pastes into the chart. Clinicians see the full picture before the exam room door opens.
MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, and Accuro. Appointments and new patient records with demographics sync automatically. Your staff enters custom booking rules once; the AI follows them every call.
Launch takes about one week from signup. A real team configures your triage rules, EMR connection, and phone number, ready in 1 to 3 days. You get free lifetime edits and optimization. If you switch EMRs, your AI moves with you. No rebuild, no restart.
Every call answered
Day or night, no voicemail dead ends
Structured intake captured
Chief complaint and history ready for staff review before arrival
EMR-booked appointments
New patients created automatically with demographics synced
Triage by your rules
Urgent calls escalated to staff or on-call clinician per your protocol
Yes. MedReception answers every incoming call with a live AI voice. Callers describe their foot problem, and the AI books them into your schedule during the call. Your staff reviews the call summary and confirms. Voicemail is no longer your bottleneck.
The AI offers to book the appointment and also provides your practice phone number. Some callers prefer to call back; that's fine. But most book during the call because they reach a live voice immediately and see their appointment confirmed.
You set the triage rules. For example, 'if the caller reports foot swelling, fever, or inability to bear weight, escalate to staff immediately' or 'send an urgent callback alert.' The AI follows your protocol every call. Clinical decisions stay with your clinicians.
No. The AI captures the call as a structured summary and sends it to your staff. Your team reviews it, confirms it's accurate, and then pastes it into the EMR chart. This keeps the clinician in control and ensures nothing is missed or altered.
MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, and Accuro. If your EMR is not listed, custom integration is available. Book a demo and we will scope yours.
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