Growth
AI receptionist for Fresno practices that converts new patient phone calls into scheduled appointments while qualifying patients and capturing insurance information.
Instead of a new patient call sitting in a queue for 10 minutes, the AI answers immediately, collects information, and books an appointment. The patient leaves the call with a confirmed time and date.
Name, date of birth, and phone number write to your EMR as soon as the appointment is booked. Your clinician sees the new patient record before the first visit.
The AI asks for insurance details on the call and returns them as a structured summary. Your front desk verifies coverage without re-asking the patient.
New patients receive SMS or email with directions, parking, what to bring, and pre-visit forms. They arrive prepared, and check-in is faster.
New patients created in EMR
Appointment booking triggers instant patient record creation
Insurance captured and summarized
Returned as structured data for staff verification
Referral source logged
Track which marketing channel brought each new patient
Pre-visit messages sent
Welcome packets and instructions delivered automatically
When the AI books an appointment for a new patient, it creates the patient record in your EMR with name, date of birth, phone, and email. Insurance information, allergies, medications, and medical history are captured during the call and returned as a structured summary for your clinical staff to review and file before the visit.
The AI captures insurance information on the call and returns it as a structured summary for your staff to verify. Insurance verification typically requires staff review, so the AI does not verify eligibility directly.
The AI notes 'uninsured' or 'self-pay' and your staff follows your practice's self-pay workflow. The patient is still booked and receives pre-visit information.
Yes. You set up custom messages for each provider, location, or specialty. Messages can include practice-specific instructions, form links, and parking details.
Insight
How Medical Practices Attract New Patients
New patient conversion starts at the phone. First call experience drives booking.
Workflow
Patient intake
Comprehensive new patient intake captured during the booking call.
Integration
EMR and EHR integrations
New patient records (name, DOB, phone) created in your EMR upon appointment booking; clinical summaries returned for staff review and filing.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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