Concierge Medicine
Concierge practices thrive on preventive care and member engagement. Our AI receptionist contacts members when annual physicals are due, confirms wellness visit slots, captures any new health concerns, and schedules immediately—keeping your panel active and billable.
Proactive recall ensures members book annual physicals. Higher compliance with preventive care strengthens member outcomes and justifies concierge membership value.
Members who book and complete annual visits stay engaged. Recall automation keeps your billable panel full and reduces member churn.
Your team no longer spends hours calling members to book annual visits. AI handles the entire recall workflow—staff only review summaries.
Member reports new symptoms or medication changes during the recall call. Provider has this context when the member arrives, allowing for more efficient visits.
Annual wellness visits auto-scheduled
No manual follow-up; members confirm and book in one call
New health concerns documented pre-visit
Member reports symptoms or changes during recall; captured as summary for chart review
No-show rate reduced
AI confirms wellness appointment details days before, reducing missed annual visits
Overdue members identified from EMR
System pulls due-for-physical members from your patient roster automatically
The system integrates with your EMR to pull members whose last wellness visit was 12 months ago. You configure the frequency (annual, biennial, etc.) based on your protocols.
It introduces itself, notes that the member is due for their annual wellness visit, confirms they still want to be a member, and offers available appointment slots. Natural voice conversation—not a scripted robot.
Yes. If a member declines or is not ready, the AI notes this and flags it for your team. If they want a different time, the AI offers your available premium slots.
Yes. The AI asks if there are any new symptoms, medication changes, or health concerns since the last visit. This is captured as a summary for the provider to review before the appointment.
The core system uses voice calls for higher engagement. Some practices also offer text confirmation or scheduling links as a secondary touchpoint.
Related Practice Model
AI receptionist for concierge and DPC practices
Preventive care and member engagement are core to concierge/DPC; see the full capability set.
Capability
Patient intake
Capture new symptoms and health changes during recall for provider context.
Workflow
Automated patient scheduling
Book annual wellness visits automatically with real-time calendar sync.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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