Integration

AI receptionist that books appointments and captures patient intake for OSCAR

AI receptionist built to work alongside OSCAR EMR, the open-source system used by Canadian family doctors and clinics. Books appointments and captures new patient demographics (name, DOB, phone) for direct write to your chart; structured intake summaries returned for staff review and filing.

How it pays back

Seamless workflow with your existing OSCAR setup

Appointments and new patient demographics (name, DOB, phone) book directly into OSCAR; staff never re-enters that data. Intake summaries are structured and returned for your team to review and file in the patient record.

Reduce manual data entry for your clinical team

AI captures intake on the call and returns structured summaries ready for your staff to review and file in the patient record—no autonomous chart changes.

Works with Canadian scheduling rules and hours

Configured to respect provincial clinic hours, statutory holidays, and common Canadian practice patterns.

Appointment and demographic write

Bookings and new patient details sync to OSCAR; intake summaries returned for staff filing

Named EMR integrations

OSCAR and other supported systems (athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed)

Structured intake summary

Call data returned for staff review before filing in the chart

Frequently asked questions

Does the AI write directly to OSCAR?

Yes. Appointment bookings and new patient demographics (name, DOB, phone) write directly to OSCAR. Intake summaries—including chief complaint, medical history, allergies, medications, and caller details—are structured and returned for your staff to review and file in the patient record.

What OSCAR fields does it populate?

Core fields: appointment slot, patient name, date of birth, phone number, and appointment type. Chief complaint and intake notes are returned as structured text for staff to review and file.

Can it handle multiple OSCAR clinic locations?

Yes. Multi-location OSCAR instances can be configured so the AI routes calls to the correct clinic and appointment book.

How does it handle no-shows or cancellations?

When a cancellation is detected (via calendar sync or caller notification), the AI updates the OSCAR appointment status and can notify staff to backfill waitlist candidates.

Related reading

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