Migraine Care

Capture referral reason, prior workup, and current treatments from primary care referrals—bridge the gap on first call

When primary care providers refer patients for migraine specialty evaluation, AI intake captures the referral context, prior imaging, medication trials, and comorbidities on the initial call—eliminating lost referral paperwork and enabling your neurology team to start specialty care immediately.

Screens all new patient calls to identify those referred from primary care vs. self-referred or insurance-driven
Asks structured questions about prior migraine workup (imaging done, EEG, labs), prior preventive trials, and current medications
Captures referral reason from the patient's perspective and flags any discrepancy with referral form (if received)
Returns detailed intake summary so your specialist can review referral documentation before the visit
Flags high-risk presentations (new-onset migraine in older adult, thunderclap quality, progressive worsening) for priority scheduling or urgent triage
Captures referral details (reason, PCP name, prior workup) as a structured summary your staff reviews and files, enabling your team to request prior care documents during intake

How it pays back

Specialist sees complete referral context before first visit

Your neurologist knows what prior treatments failed, what imaging was done, and what comorbidities exist before the patient sits down—enabling faster diagnosis and treatment plan.

Reduces redundant testing and delays

If a referring provider already obtained an MRI or lab work, your AI intake documents it so your specialist doesn't unnecessarily repeat testing, saving time and patient cost.

Flags urgent referrals for priority triage

New-onset severe migraine or sudden change in migraine pattern from a primary care referral is escalated for urgent appointment or triage nurse callback, not routine scheduling.

Strengthens referral relationships

Primary care providers see faster turnaround and better continuity when their referral patients are pre-screened and scheduled with full context, increasing their willingness to refer future patients.

Referral source and reason captured on first call

AI identifies PCP referrals vs. self-referred and documents specialty care indication

Prior workup and medication trials documented

Structured summary of imaging, labs, and prior preventive therapies available to specialist

High-risk presentations escalated

New-onset, thunderclap, or progressive migraine flagged for urgent triage routing

Referral coordination improved

Your specialist receives context from PCP without waiting for physical referral form

Frequently asked questions

How do I know if a caller is a PCP referral vs. self-referred?

The AI asks early in the call: 'Were you referred here by your primary care doctor, or are you scheduling on your own?' It also notes any mention of another provider sending them. Your staff can also manually tag referral source in the booking if needed.

What if the patient doesn't have a recent referral form?

The AI captures the referral reason, prior workup, and current treatments directly from the patient during intake. Your staff can follow up with the PCP's office to obtain the referral form if needed for insurance authorization, but the visit can proceed with the AI intake data.

Can I request records from the referring provider during the call?

Yes. You can configure the intake to offer the patient: 'We can request your imaging and lab results from your primary care doctor. Can we have their office fax us?' The request is logged and your records team follows up automatically.

What happens if the patient describes a red-flag symptom during referral intake?

If the patient reports thunderclap quality, sudden-onset, focal neurologic deficits, or other warning signs, the AI escalates for urgent triage and your clinician calls back within 1 hour to assess need for emergency evaluation.

Does this integrate with insurance authorization?

The referral information captured by the AI (reason for visit, PCP name, patient demographics) is returned as a structured summary your staff reviews and uses to pre-populate your insurance authorization request, streamlining the pre-cert process.