Migraine Care
Migraine clinics manage large established panels with routine refills, preventive medication recalls, and post-injection follow-ups. AI reception handles these calls, confirms status, and routes to clinical staff only when needed.
Your front desk staff focus on walk-ins and complex new patient calls. Routine refills—the largest volume in an established panel—are answered by AI and routed to clinical staff or pharmacy.
Patients due for preventive medication refills or routine follow-ups are contacted by AI. Recall appointments are offered and booked; your staff tracks only no-shows and declines.
Botox, nerve block, or new medication trial patients are called on schedule. Status is captured and communicated to your clinician—supporting shared decision-making on next steps.
When a patient reports side effects or poor response to a current regimen, the call is escalated with a structured summary. Your clinician reviews and decides on adjustment or trial protocol.
Routine refills automated
Established patient refill calls answered and routed; no front desk queue
Recall campaigns scheduled
Preventive medication and follow-up recalls booked without staff calls
Post-procedure calls tracked
Botox, nerve block, and medication trial follow-ups captured and reported
Medication concerns escalated
Side effects, poor response, and new concerns routed to clinical review
The AI pulls the patient's current medication list and last visit note from your EMR. If the refill matches a standing order or approved preventive regimen, it is flagged as routine. If the patient reports side effects, poor response, or requests a change, the call is escalated to clinical staff.
Yes. You define recall rules by medication class (preventive antidepressants, anticonvulsants, etc.) and interval (every 90 days, 6 months). AI initiates outbound calls to patients due for refill; those who answer are booked or routed to clinical staff.
The AI asks about pain level, medication adherence, side effects, and whether the treatment (Botox, nerve block, new medication) has been effective. Responses are captured and returned as a structured summary for your clinician to review and file.
The AI notes the decline and reasons if provided (not ready, too busy, etc.). This is logged in your EMR for your staff to follow up on later, or you can trigger a secondary outreach at a later date.
Refill requests and clinical routing flags are captured and returned as a structured summary for your staff to action. Appointment bookings and patient contact updates write directly to your EMR.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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