Migraine Care

Reach migraine patients due for preventive medication review or 3-month follow-up without staff dialing

Migraine prevention requires regular follow-ups to monitor medication efficacy and adjust therapy. AI-powered recall calls contact patients on your recall list, confirm their appointment needs, and book them into open slots—freeing staff from manual dialing.

Automated outbound calls to migraine patients due for follow-up based on your recall schedule and EMR data
Patient confirms via phone—no portal login required—and is offered available appointment times
AI booking writes confirmed appointment directly to your EMR and sends patient reminder SMS or email
Captures reason for missed appointment (scheduling conflict, symptom control unclear, cost barrier) for staff debrief
Routes patients who report new symptoms or urgent concerns to live staff for immediate discussion
Reduces staff time spent on recall dialing while increasing follow-up compliance

How it pays back

Preventive follow-ups happen on schedule

Patients on preventive therapy (topiramate, propranolol, botulinum toxin, GLP-1 for migraine) get contacted for their 3-month, 6-month, or post-injection check-in. Those who miss appointments are reached before the gap widens.

Medication efficacy reviews don't get skipped

Your clinicians define which patients need follow-up (new preventive start, failed treatment, post-procedural). The system calls them automatically. Patients hear a friendly voice explaining why the follow-up matters and can book on the spot.

Staff reclaim time on dialing

Recall calls are handled by AI during clinic hours and after-hours. Your front desk staff handle exceptions and urgent escalations only, not hundreds of dialing attempts.

Patients remember they were called

A personal outbound voice call (not a text or email) is harder to ignore. Patients confirm their appointment during the call and receive an immediate reminder.

Recall calls placed automatically

No staff dialing—system calls patients on your recall list and books open slots

Appointment confirmed or escalated

Patient confirms availability, books into EMR, or is transferred to staff for clinical discussion

Urgent concerns routed to staff

New symptoms or medication side effects trigger live handoff without delay

Compliance tracked per patient

Your staff sees call outcome, appointment booked, and reason for refusal if declined

Frequently asked questions

How do I set up recall calls for my migraine patients?

You define the recall criteria in your EMR or in the MedReception admin portal: for example, 'all patients on preventive therapy due for 3-month follow-up' or 'all patients post-Botox due for 12-week assessment.' The system pulls the list and begins calling on your schedule.

What if a patient doesn't answer or declines the appointment?

The system logs the attempt and can retry based on your preference (next day, later in week, next week). If a patient declines, the system captures their reason (busy, symptoms resolved, unsure about coverage) so your staff can follow up with a personal touch if needed.

Does this work with my EHR's recall function?

Yes. The system integrates with your EMR to read your recall list and write confirmed appointments back to the chart. If your EHR has a native recall tool, we coordinate with it so you're not double-calling patients.

Can the AI handle patient questions about their migraine therapy?

The AI can confirm appointment details and explain why the follow-up matters (e.g., 'We want to check how you're doing on your preventive medication'). Clinical questions or concerns trigger a handoff to your staff so a licensed provider can answer.

What happens to patients who confirm and book during the recall call?

The appointment is written to your EMR, a reminder SMS or email is sent to the patient, and your staff sees the confirmed booking. No manual entry or double-booking risk.