New Patient
When a new patient calls to book an appointment, the AI schedules the visit and captures intake data simultaneously—so your registration staff have a pre-filled chart and demographics ready before the patient arrives.
New patients skip the forms table. Your registration staff greet them with a pre-filled chart, verify demographics in seconds, and send them to the waiting room. Check-in time drops dramatically.
The clinician has a structured intake summary with the patient's chief complaint, medical history, and allergies before entering the room. No time wasted reading intake forms during the visit.
Insurance information is captured on the call. Your billing staff can use it to run eligibility checks before the visit, helping avoid surprises at checkout.
Patients who invest time in an intake call are more likely to keep the appointment. Engagement begins during scheduling, not at check-in.
Intake and appointment in one call
No separate form step, no callback for missing data
Demographics and appointment written to EMR
New patient record created instantly with name, DOB, contact, and appointment details
Chief complaint captured as structured summary
Clinician reviews intake summary before the visit begins
Registration touchpoint streamlined
Pre-filled chart means fewer staff minutes per new patient arrival
The AI asks about insurance status and payment preference. If uninsured, it captures that on the call. Your registration staff confirm payment terms at check-in. No surprises at the desk.
The AI checks the patient's phone number against your EMR. If it's a new patient, it runs the full intake flow. If they're an existing patient calling back, it pulls their record and asks only what's changed.
Yes. You define the required fields—chief complaint, medication list, allergies, insurance, demographics. The AI follows your intake protocol every time.
The AI offers flexibility. It can skip deep intake and send a secure link for the patient to fill out the form later, or schedule a callback. You never force a patient to be interrogated; you just capture what you can and move forward.
Yes. The AI creates a new patient record with name, DOB, phone, and appointment details written to your EMR. Your staff can add to it during check-in or the visit. Chart is ready before they arrive.
Yes. The AI recognizes existing patients and updates only the relevant fields—chief complaint, medications changed, new allergies. It avoids redundant demographic questions but still captures what's new.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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