Patient Intake
The AI asks targeted questions about medical history, allergies, and current medications during the intake call. Information is captured as a structured summary and returned to staff for verification and chart filing.
The AI asks for current medications, dosages, and over-the-counter drugs. Your staff receives a comprehensive list to review and verify before the visit.
Allergies are captured with reaction type and severity during the call. Staff reviews the summary and files it into the allergy section of the chart.
Past medical history, surgeries, and relevant conditions are documented as patient-reported information in a structured summary for provider review.
Providers see organized historical and medication summaries before the visit, eliminating the need to ask repeat questions during the appointment.
Medical history documented
Past conditions, surgeries, and relevant background captured as patient-reported summary
Allergy tracking complete
Drug, food, and environmental allergies with reaction severity documented and returned for staff verification
Medication reconciliation captured
Complete medication list including dosages, frequency, and over-the-counter drugs returned as structured summary
Staff-verified documentation
All captured information is reviewed by your team before entering the patient record
No. The AI captures what the patient tells it during the call and returns a structured medication summary for your staff to review and verify. Your team manually confirms and files this information into the medication section of the chart.
The AI asks the patient to provide what they recall. Your staff receives this partial list in the summary and can follow up with the patient before or during the visit to complete reconciliation.
The AI asks about the patient's allergies and the type of reaction they have. Severity information is captured in the summary for your staff to review and document appropriately.
Yes. The AI asks about both and captures them separately in the structured summary, helping your staff conduct a complete medication reconciliation.
The AI will work through the list during the call. If it's very long or the patient is having difficulty, your staff receives a note in the summary to verify and complete reconciliation before the visit.
Core Workflow
Patient intake
Structured intake for medical history, medications, and allergies.
Next step
EMR and EHR integrations
How the receptionist fits alongside your record system.
Next step
Front desk workload
Where front-desk time actually goes.
Next step
AI receptionist for allergy and immunology practices
How call handling differs for allergy and immunology practices.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
