Capture orthopedic patient intake calls around the clock, structured summaries ready for your chart, appointments booked into your schedule.

You define the urgency rules during setup. Typical thresholds include acute trauma, severe pain, suspected fracture or neurological symptoms. Callers matching those criteria are escalated to your on-call provider or emergency line. Non-urgent intake continues in parallel. Your team controls the escalation logic, not the AI.

No. The AI captures injury history, symptoms and chief complaint on the call and returns a structured summary your staff reviews and files. Your clinicians decide what goes into the chart. Appointment bookings and new patient demographics (name, DOB, phone) do sync to your EMR if you use one of our integrated systems.

The AI offers next available openings and can book them if the caller accepts. If no openings exist, the call is captured as a callback request with full intake details, so your staff can follow up first thing in the morning with the patient's information already in hand.

Yes. The AI conducts intake in multiple languages, including Spanish, so Fresno callers who prefer Spanish receive the same structured intake and booking experience as English speakers.

Launch takes about one week from signup. The EHR connection and your practice phone number are ready in one to three days, and registering the number for patient texting takes about five business days. Your team receives white-glove onboarding throughout.