Chiropractic AI Reception

Chiropractic practices lose new patient calls after close. AI answers every one, captures intake, and escalates urgent cases to on-call.

New patients calling your chiropractic practice after hours deserve an answer, not voicemail. MedReception AI answers immediately, gathers intake and injury details, books appointments for morning, and escalates trauma or urgent cases to your on-call provider, all before your staff arrives.

By MedReception AI, physician-built by Paul Toomey, MDPublished Oct 23, 2026

Every after-hours call answered by AI: new patients reach your practice, not dead air
Intake and injury history captured during the call: appointment-ready summaries waiting in the morning
Urgent cases escalated to on-call: you set the rules for what pages the provider and what waits until morning
Appointments booked into your schedule: new patients confirmed before your front desk opens
Call recordings and transcripts available to providers: context before they call back
No setup fee; managed plans include a monthly minute block, then per-minute overage

How it pays back

New Patients Don't Slip Away

A caller reaching voicemail at 7 p.m. often calls a competitor instead. AI answers in seconds, gathers their injury details and availability, and books them into your first open slot. They wake up with a confirmation text. Your front desk inherits a scheduled appointment and a structured intake summary, not a guessing game.

Urgent Cases Reach Your On-Call Provider

You set the escalation rules: trauma, acute injury, severe pain, or specific phrases trigger a page to your on-call chiropractor. The AI has already gathered mechanism of injury, pain level, and patient contact details. The provider gets the call recording and transcript before they call back, so they know what they are walking into.

Routine Calls Are Logged and Ready

New patients asking about hours, insurance, or scheduling availability don't need a page. AI books them in, captures their details, and logs the call with full context. Your staff reviews it in the morning and confirms the appointment or follows up. Nothing falls through the cracks.

Custom-Built for Your Practice, Not Off-the-Shelf

Your escalation path, your templates, your EMR integrations, your on-call rota: all custom-built to your specifications during onboarding. You don't inherit someone else's workflow. After launch, edits and optimization are free for life, adjust your urgency rules, add providers, change your booking preferences, and the AI adapts.

Every call answered

No voicemail, no missed new patients, day or night

Structured intake captured

Injury details, pain history, and availability recorded and ready for your staff

Urgent calls escalated

Your rules decide what pages on-call; routine calls logged for morning review

Appointments booked

New patients confirmed before your office opens

Frequently asked questions

What happens if a patient calls with acute trauma or severe injury after hours?

You set the escalation rules during onboarding. If a caller reports trauma, acute injury, or uses specific phrases you define, the AI pages your on-call provider immediately. The provider receives the call recording, transcript, and all intake details, mechanism of injury, pain level, patient contact info, before they call back. Routine calls stay in the queue for morning callback.

Can the AI book new patients into my chiropractic schedule?

Yes. The AI checks your available slots, confirms the patient's preferred time, and books the appointment into your EMR. The patient receives a confirmation text. Your staff sees the appointment in your schedule the next morning, along with a structured intake summary that includes the patient's chief complaint, injury history, and contact details.

What if my practice uses an EMR that is not on your integration list?

Katie, the MedReception AI receptionist, still answers every call, handles intake, and captures appointment requests. Your staff can enter the booking and intake details into your EMR manually, or we can explore a custom integration. Want MedReception integrated with your EHR? We build custom EHR integrations; book a demo and we will scope yours.

How long does it take to set up after-hours AI reception?

Launch takes about one week from signup. Your EHR connection and practice phone number are ready in one to three days. Registering your number for patient texting takes about five business days. During onboarding, our team works with you to build your escalation rules, intake templates, and on-call rota so the AI is ready to answer on day one.

Is after-hours AI reception HIPAA compliant?

Yes. MedReception is HIPAA compliant, verified by Compliancy Group, and includes a BAA. All calls, recordings, and patient data are encrypted and handled securely. Voicemail and after-hours intake are processed inside MedReception, which meets healthcare privacy and security standards for US practices.