Every cardiology call answered instantly, even when your schedulers are full. AI handles intake, captures patient details, and routes urgent cases to your staff while routine calls stay off your team's desk.

MedReception does not have a direct integration with AdvancedMD. The AI answers calls, captures patient information and call details as a structured summary, and your staff enters that data into AdvancedMD. Appointment bookings and new patient demographics are captured on the call and ready for your team to verify and file. Custom integration is available; contact our team to discuss your practice's needs.

You define the escalation rules during setup. For example, calls mentioning chest pain, shortness of breath, syncope, or post-procedure complications are routed to your on-call cardiologist or clinical staff immediately. The AI provides the full call context so your clinician has all details before answering. Routine follow-ups and scheduling requests are handled by AI or queued for your scheduler.

The AI captures the caller's reason, patient history, symptoms, and any messages as a structured, EMR-pasteable summary. Your staff receives this summary, reviews it for accuracy, and enters the patient data into AdvancedMD themselves. This keeps your workflow and your chart integrity exactly as your practice controls them.

Yes. Appointment bookings made during the call are captured and sent to your AdvancedMD schedule. Your staff verifies the appointment and patient details. New patient demographics (name, date of birth, phone) are also captured and ready for your team to file.

MedReception handles unlimited simultaneous calls. Every caller is answered right away, even during peak volume. Routine requests are handled by AI; urgent cases are routed to your team. Your schedulers and clinical staff never see a backed-up queue or a caller on hold.