Visit Types

Booking the Right Visit Type, for the Right Length

New patient, follow-up, procedure: each needs a different slot length and provider. How those rules are applied automatically when a caller books.

How it pays back

Always-On Booking Capacity

Your AdvancedMD calendar accepts appointments 24/7 through the AI, even outside office hours, reducing missed-call booking opportunities.

Appointment Type Intelligence

The AI understands your AdvancedMD appointment types and automatically matches caller needs to correct duration, provider, and location.

Reduced Front-Desk Scheduling Load

Staff spend less time on routine booking calls and more time on complex patient needs, triage, and care coordination.

Every call answered

No voicemail for routine appointment requests

Instant AdvancedMD confirmation

Booked appointments appear in your system in real time

Custom appointment logic

Respects your AdvancedMD rules for duration, provider, and location

Frequently asked questions

Can the AI book appointments for all my AdvancedMD appointment types?

Yes. The AI syncs with your complete AdvancedMD appointment type catalog, including duration, resource requirements, and location routing.

How does the AI handle appointment confirmation in AdvancedMD?

Once booked, the AI can send confirmation via SMS, email, or voice call to the patient contact stored in AdvancedMD, reducing no-shows and improving attendance.

What if a caller wants an appointment time that's not available?

The AI offers nearby available slots or adds the patient to a callback list. Once a matching slot opens, it can proactively contact the patient via your AdvancedMD contact info.

Does the AI understand my AdvancedMD provider schedule and breaks?

Yes. The AI respects your provider schedules, lunch breaks, vacation time, and other AdvancedMD calendar blocks, only offering genuine open slots.

Related reading

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Appointment Type and Duration Rules in AdvancedMD | Medreception AI