Ophthalmology workflow
Ophthalmology Post-Op Follow-Up Workflow
Handle post-op eye surgery questions, schedule checkups, and route urgent symptoms quickly.
Workflow: Post-Op Follow-Up
What the workflow covers
- •Vision changes and discomfort
- •Medication questions
- •Follow-up scheduling
- •Urgent symptom escalation
Where clinics get stuck
- •High call volume after surgery days
- •Staff must triage symptoms
- •Escalation rules vary
How MedReception AI handles it
- •Captures procedure details
- •Applies escalation protocols
- •Schedules or routes to on-call teams
Bottom line
Post-op eye care needs fast triage. AI keeps patients safe and informed.