AI Receptionist for Azalea Health

Sliding-Scale & Eligibility

Captures household size, income bracket and coverage status on the call, so the sliding-scale conversation starts with the facts already gathered.

High-Volume Call Absorption

Answers every line during the morning surge, where a two-person front desk in a community clinic loses the most calls.

Telehealth & In-Person Routing

Determines whether the visit is virtual or in-clinic and books to the matching appointment type.

Spanish-Language Intake

Handles the call end to end in Spanish and hands over a structured summary in English.