Pain clinics lose new patient appointments to slow intake processes. AI captures history and insurance data on the phone, then books the first available slot.

The AI asks about pain onset (acute vs. chronic), severity (0-10 scale), location and radiation, prior treatments (medications, procedures, physical therapy), and functional impact (work, sleep, daily activities). Responses are captured and returned as a structured summary for your clinician to review.

The AI asks for insurance provider name, member ID, and group number. It also asks about coverage for interventional procedures, prior authorization requirements, and patient cost-sharing (copay, deductible). The information is returned as a structured summary for your staff to verify against the patient's insurance card and eligibility system.

Yes. The AI asks where imaging was done (hospital, imaging center, other clinic), what was imaged (MRI, CT, X-ray), and whether reports are available. It also asks about prior procedures (injections, ablations, other interventions). This information is flagged in the intake summary so your clinical team can request records if needed.

The AI captures the history in a structured conversation and returns a comprehensive summary. Complex cases are flagged for staff follow-up if additional intake is needed before the first visit. Your clinician can review the summary and call the patient if clarification is required.

Patient demographics, insurance information, phone number, and appointment are created in the EMR in real time. The intake summary (pain history, medications, prior procedures) is returned as a structured note that your staff can review and file into the chart.

The AI flags authorization requirements in the intake summary. Your staff verifies authorization status and reaches out to the patient if pre-authorization is needed before the appointment. The patient is informed of any delays during the initial call.