Workflow
Fresno clinics capture new patient demographics, medical history, and insurance information on the initial call. AI returns structured intake data for staff review; appointment and patient demographics write directly to your EMR.
Your front desk doesn't spend 15 minutes collecting information at check-in. Patient walks in, confirms their info, and goes straight to the waiting room. Your staff greets them as an established patient in the system.
The AI asks for insurance details during the appointment call. Your billing team has the information before the patient's first visit. No missing copay conversations or back-office delays.
Chief complaint, past medical history, medications, and allergies are returned as a structured summary. Your clinical team reviews and is prepared for the patient's visit.
New patient paperwork is replaced by the AI intake call. Patient answers questions once, over the phone. No follow-up forms, no incomplete data at check-in.
New patient demographics written to EMR
Name, DOB, phone, address synced to EMR instantly
Structured clinical summary returned
Chief complaint, history, allergies captured for staff review and filing
Insurance details captured at booking
Returned to billing team before first visit
Check-in time reduced
Patient arrives with complete intake already in your EMR
Name, date of birth, phone number, address, email, insurance (plan, member ID, group number), pharmacy details, emergency contact, chief complaint, past medical history, current medications, and drug allergies. Your practice defines which fields are required.
The AI captures insurance details on the call and returns them to your billing team as a structured summary. Your staff enters insurance into your EMR or claim management system. This ensures accuracy and compliance.
The AI captures allergies and medications as a structured summary and returns it for your clinical team to review. Your staff then files this into the patient's chart. This gives you control — nothing is auto-populated without clinical review.
Yes. During the intake call, the patient can correct information. At check-in, the front desk reviews the intake summary and updates any fields. Your EMR is the source of truth — the AI summary is the starting point.
Core Workflow
Patient intake
AI-driven new patient intake — from call to EMR write in one interaction.
Operations
Front desk workload
How AI receptionist reduces check-in burden and administrative overhead.
Integration Hub
EMR and EHR integrations
New patient records written directly to athenahealth, AdvancedMD, eClinicalWorks, and more.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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