Efficiency
Front-desk staff waste time typing new-patient information from forms or phone notes into the EMR. AI receptionists capture demographics and appointments directly to your system—zero manual re-entry.
Receptionists no longer spend time re-typing contact information and demographics. That labor is multiplied across dozens of calls per day. Hours add up to operational savings.
AI capture is consistent. No misspelled names, transposed phone numbers, or duplicate charts created. Data integrity improves.
When the patient walks in the door, their record is already in the system with demographics locked in. Check-in is a greeting, not a data-correction session.
Correct phone number on file from the intake call. Appointment reminders and follow-ups reach the right patient the first time.
New patient record auto-created
Demographics written directly to your EMR from the intake call
Zero manual data entry required
Staff does not re-type caller information into the system
Appointment locked in EMR
Calendar synced; no conflicts or double-bookings
9+ named EMR integrations
Direct write to your system: athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed
Your EMR is pre-configured when you set up MedReception. The AI captures standard new-patient fields—name, DOB, phone, address—and maps them to your system's patient demographics screen. Custom fields can be added to your configuration.
The AI asks clarifying questions during the call to confirm accuracy. Your staff can still edit the record after it is created. Because the information is captured verbally on the call, errors are caught and corrected in real time, not discovered later.
The AI writes to your EMR: name, date of birth, address, phone, email, and appointment details. Insurance information, photo ID, medical history, allergies, medications, and symptoms are captured on the call and returned as a structured summary for your staff to review and file—not auto-written to the chart.
We support 9 named integrations: athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. If your system is not listed, contact our integration team to explore options. MedReception is also EMR-independent—you can capture and export structured summaries for manual entry or future integration.
Yes. For established patients, the AI looks up their record, confirms identity, and books the appointment. No new record is created. Updated information is flagged for your staff to review.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
