Reporting
For whoever runs the schedule: what gets logged against each appointment, which reports come out of it, and what those numbers can support deciding — including how a practice chooses to handle repeat no-shows.
Your reception team doesn't dial reminder calls. The AI calls 24 hours out, confirms or captures reschedule requests, and logs the outcome. Staff see a clean report — who confirmed, who needs outreach, who is a no-show risk.
Confirmation status, no-show occurrences, and rescheduling patterns are logged over time, so a chronically missed slot becomes something you can identify rather than something you remember.
Once repeat no-shows are identifiable, your practice can decide what to do about them. That decision belongs to your leadership; what the reporting provides is the evidence to make it on.
No-shows create scheduling chaos and unpredictable income. Confirmation workflows stabilize your panel, making revenue forecasting and chair utilization more predictable.
Reschedule in real time
Patients book new slots directly during confirmation call
Multi-channel reminders
Phone, SMS, and email confirmation touchpoints
No-show tracking
Identify high-risk patients and repeat offenders for panel management
The confirmation attempt and its outcome — confirmed, rescheduled, or unreachable — plus the reminder touchpoints that were sent. MedReception logs confirmation status, no-show occurrences, and rescheduling patterns.
Yes. MedReception logs confirmation status, no-show occurrences, and rescheduling patterns. You can run reports to identify chronic no-show patients, frequency, and trigger interventions—such as requiring prepayment or double-booking to mitigate loss.
Yes. New patient migraine consultation appointments receive the same confirmation protocol, so they are logged the same way. This is especially valuable because new patients often have scheduling uncertainty; confirming 24 hours out reduces first-visit no-shows.
Yes. Each attempt is logged with its own outcome. The AI can also leave a voicemail asking the patient to confirm or reschedule, and many practices enable SMS and email reminders so patients have multiple ways to respond if they miss the call.
You set the timing—typically 24 hours before the appointment. Some practices prefer 48 hours. The AI calls on your schedule and logs the outcome: confirmed, rescheduled, or unreachable.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
