Scheduling
Capture new patient details and immediate availability to offer same-day or next-available appointments. Patients confirm on the call; demographics and appointment are created in your EMR.
Patients hear available times and book immediately on the call. No callback-dependent booking means fewer delays and cancellations.
Demographics, appointment notes, and intake summary are prepared for your team. Your clinicians are ready to focus on care, not scrambling for basic details at check-in.
Staff don't spend time calling back new leads to offer slots. Bookings happen in real time. Your team focuses on existing patient care.
Insurance details are asked and noted during the call for your staff to verify and file before the visit, reducing billing delays.
New patient demographics synced
Name, DOB, phone, address captured and created in your EMR
Appointment booked in real time
Patient confirms date and time during the initial call—no callback required
Intake summary ready
Migraine history and triage notes prepared for your team to review before the patient's first visit
Insurance information captured
Details noted during the call for your staff to verify and file before the visit
The AI checks your real-time schedule and offers the next available urgent, routine, or consultation slot. Patients can choose the time that works for them, or you can offer a waitlist option if your clinic uses one.
The AI asks for insurance carrier name, member ID, and group number. This information is captured in the call summary for your staff to verify and file in your EMR and billing system before the visit.
The AI can answer common questions (what to bring, office hours, parking, whether to fast before imaging). More complex clinical questions are noted and your team follows up or answers at the visit.
Yes. Patient demographics (name, DOB, phone, address) and the appointment are created in your EMR immediately. The intake summary is prepared for your staff to review and file according to your documentation workflow.
Absolutely. If a new patient calls with an acute migraine, the AI triages severity and can offer an urgent slot if available—or route to ED guidance if you don't have capacity. Either way, the new record is created and ready.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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