Workflow

Which scan, when, where, and what the patient was told: captured on the phone so nobody orders it a second time

Migraine patients arrive carrying a workup history nobody in the building has. Phone intake asks about prior imaging and prior medication trials, marks what the patient could not recall, and leaves your staff a short list to chase.

Prior imaging captured with the type, the date, and the result the patient reports
A recent MRI or CT done elsewhere is surfaced before a repeat test gets ordered
Every medication trial recorded with dose, duration, side effects, and the response
What the patient cannot recall is marked as a gap rather than guessed at
Red flags such as sudden onset, vision loss, or fever are identified and escalated on the same call
Your staff are left with a short list of records to request, and from whom, before the visit

How it pays back

The workup history arrives before the patient does

Your neurologist or headache specialist opens a structured intake summary rather than starting the visit by asking whether anyone has ever scanned this patient's head. Chair time goes to examination, imaging interpretation, and treatment planning.

Gaps are labeled as gaps

When the patient does not know a dose, a date, or which scan they had, the summary says so. Incomplete sections are flagged, so nothing is quietly assumed and your staff know exactly what is still missing.

The treatment history stops being re-litigated every visit

Every medication trial, with its dose, duration, side effects, and response, is captured once on the call and filed once by your staff. You stop accumulating conflicting versions of the same history across visits.

Severity is recorded, not judged

The AI can ask the patient to rate pain on a one to ten scale and describe functional impact, and it records the answers. The formal assessment stays with your clinician during the visit; the phone call only captures what the patient said.

Red flags are caught before arrival, not in the waiting room

Sudden onset, neurological deficits, or fever are picked up during intake and escalated under the rules you define, rather than being discovered when the patient is already sitting in reception.

Complete intake captured before arrival

Frequency, triggers, aura, prior medication trials, and imaging history

Red-flag questions asked

Vision changes, neurological symptoms, and fever identified and escalated

Structured summary for chart review

Your clinical staff reviews and files; AI captures and summarizes, clinician decides clinical significance

One source of truth

Consistent migraine history across all visits and phone contacts

Frequently asked questions

What does the AI capture about a prior MRI or CT?

The type of imaging, when it was done, and the result as the patient understands it. That is usually enough to tell your clinician whether a recent study exists somewhere and whether it is worth requesting before ordering a new one.

What if the patient cannot remember their prior medications?

The AI captures what the patient recalls and notes the gaps. Your staff can then contact the patient or prior providers to complete the record before the visit, working from a flagged list instead of rediscovering the gap in the exam room.

Does the AI decide how severe the migraine is?

No. It asks for a pain rating and functional impact and records the answers in the summary. Your clinician performs the formal assessment during the visit.

What happens if new neurological symptoms come up in the middle of an intake call?

You define the escalation rules. The AI can offer an immediate provider callback, an emergency referral, or a same-day appointment based on the symptom triggers you set, and the call is logged and flagged for urgent review.

Who actually chases the outside records?

Your staff do, but from a list rather than from memory. The call identifies what is missing and where it likely lives, so the record request is a task with a name attached before the appointment rather than a question raised during it.