Integration

MedReception integrates with major EMRs to sync appointment bookings and new patient demographics, with structured migraine intake captured and returned as a summary for staff review.

Migraine clinics using eClinicalWorks, athenahealth, AdvancedMD, Epic, Elation, Cerbo, Hint, Tebra, or ModMed can have appointments and patient demographics synced. Intake data is captured and returned as a summary for staff review.

How it pays back

Zero double-entry by staff

Appointment and patient demographics are written from the AI call directly into your EMR. No manual re-entry, no transcription errors.

Intake summary ready for clinical review

When the patient arrives for their visit, your provider sees migraine history, triggers, current medications, and symptom pattern—all captured during the booking call and returned as a structured summary for your staff to review and file.

Insurance verification streamlined

Insurance plan and member ID are captured and returned for your staff to verify. You control eligibility checking and contract verification.

Your EMR workflow unchanged

MedReception integrates behind the scenes. Your staff continues using your familiar EMR; the system just eliminates data entry.

EMR-independent and portable

Custom-built per client. If you switch EMRs, your AI receptionist moves with you—no re-onboarding required.

Named integrations

eClinicalWorks, athenahealth, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed

Appointment data synced

Booking written to your calendar with new patient demographics

Migraine intake captured

Triggers, symptoms, medications returned as structured summary for staff review

FREE LIFETIME edits

Custom templates and optimization included—no additional fees

Frequently asked questions

Which EMRs does MedReception support?

MedReception integrates with: eClinicalWorks, athenahealth, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Check our integrations page for your EMR and timeline. We also work alongside other platforms using data export and portal upload.

What data is written to the EMR during a call?

Appointment bookings and new patient demographics (name, date of birth, phone, contact information) are written directly to your EMR. Migraine intake data (triggers, symptoms, medications, insurance) is captured and returned as a structured summary for your staff to review and file in the chart.

Can the system pull patient data from the EMR during the call?

Yes. If the patient is calling from a saved phone number, the system can retrieve their existing demographics and visit history from your EMR. This eliminates re-entry of known information.

Does the system write clinical notes or diagnoses to the chart?

No. Clinical documentation—chief complaint, assessment, plan—remains the responsibility of your clinical staff. The system provides a structured data summary that staff review and document in their own clinical note. All clinical content stays under your control.

What if there's a scheduling conflict when the system tries to book an appointment?

The system checks availability in real time before confirming the booking. If a slot has been filled between the time the system offered it and when the patient confirmed, the system alerts the patient and offers an alternative slot. No double-bookings.

How long does it take to set up EMR integration?

Timeline varies by EMR and security requirements. athenahealth and eClinicalWorks typically 1–3 weeks; Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed typically 3–6 weeks. MedReception's white-glove team handles all configuration with your IT department.

Related reading

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Migraine Clinic EMR Integration: AI Booking and Intake | Medreception AI