Integration
The first question a migraine clinic asks about AI reception is whether it connects to the EMR they already run. This page covers the named platforms, the implementation timeline (about a week from signup on every one of them), and what happens if yours is not on the list or you change it later.
There is no point evaluating call quality if the scheduling connection cannot be built. Checking your platform against the named list is the fastest way to know whether the rest of the evaluation is worth your time.
The EHR connection is usually ready in 1 to 3 days on any named platform, and registering your number for patient texting takes about 5 business days. That sets a realistic go-live date, about a week after signup, instead of an optimistic one.
Configuration is done by the implementation team working with whoever owns your EMR relationship. Your side of the work is providing access and approving what is built.
Because the configuration is built for your practice rather than bolted to one vendor, a later EMR change is a migration of the existing setup rather than a new implementation.
Clinics on platforms outside the named list can often still run the workflow using data export and portal upload, which is worth establishing before ruling anything out.
Named integrations
eClinicalWorks, athenahealth, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD, PS Suite, Nextech
Appointment data synced
Booking written to your calendar with new patient demographics
Migraine intake captured
Triggers, symptoms, medications returned as structured summary for staff review
FREE LIFETIME edits
Custom templates and optimization included—no additional fees
eClinicalWorks, athenahealth, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD, PS Suite, and Nextech are the named integrations. The integrations page carries the current list, and platforms outside it can often be worked alongside using data export and portal upload.
Integration is usually ready in 1 to 3 days for athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD, PS Suite, and Nextech alike, and most practices launch about a week after signup. MedReception's white-glove team handles all configuration with your IT department.
Ask before assuming it rules you out. Clinics on other platforms are often supported through data export and portal upload, and the integration team can tell you which parts of the workflow would and would not be available.
Where the integration supports it, yes. A caller recognised from a saved phone number can have their existing demographics and visit history retrieved, so known information is not asked for again.
The configuration is adapted to the new platform's interface rather than rebuilt from nothing. It is a migration of your existing setup, which is why the initial build is done per client.
Access and approval, essentially. The configuration work itself is handled by the implementation team, who work through your EMR vendor's own security and credentialing requirements as part of the timeline.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
