Operational
Interventional pain procedures require protected blocks. Katie integrates with your EHR calendar, sees which times are reserved for cases, and books new patient consultations only into open slot groups.
Patients calling for consultations cannot accidentally get booked into your 2 PM pain management block or your 10 AM fluoroscopy window. Katie knows what's clinical and what's open.
You define which time slots are for new consultations (e.g., 9 AM, 2 PM, 3:30 PM). Katie only offers those times, making your intake schedule stable and your clinical capacity protected.
Receptionists don't have to manually check the OR schedule, call the nurse, and slot-hunt. Katie handles the calendar logic automatically, handing staff only confirmed, conflict-free bookings.
Your clinical team knows which hours are reserved for patient care and procedure setup. No surprise consultation bookings conflict with sterilization, equipment setup, or provider transition time.
Procedure blocks protected
Real-time EHR calendar integration
Smart slot assignment
Consultations book into designated intake windows only
Schedule conflict–free
Zero double-bookings via phone
Staff override available
Manual emergency slot creation still possible when clinical need arises
Katie integrates with your EHR or practice management system (athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed). She reads your calendar in real time—appointments, blocked time, and provider availability. She never writes to your clinical schedule unless a new consultation is confirmed.
Katie doesn't offer times she sees as blocked. But your clinical staff can always manually create an emergency slot if a genuine acute case arises. You override the AI rule, and the booking is made.
Yes. Your practice administrator configures which hours are reserved for new patient consultations. You can update this anytime, and Katie respects the new schedule immediately.
Yes. Once a caller confirms an appointment time, Katie creates the appointment in your EHR and generates a new patient record with name, date of birth, phone, and email. Your staff then reviews and adds clinical details.
If you delete or move a blocked time slot in your EHR, Katie's next calendar sync (typically within minutes) recognizes the change and opens that time for new bookings.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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