Patient Intake
AI captures patient intake during the call as a structured summary. Your staff review the summary, verify accuracy, and file it into the chart. Clinical data never auto-populates—your team stays in control of what enters the official record.
Nothing enters the official record without human review. Clinical summaries are presented for your team to verify, edit if needed, and file on your schedule.
Structured summaries are easier to review and verify than handwritten notes. Your team catches inconsistencies before filing.
HIPAA and state regulations require that clinical documentation be accurate and physician-reviewed. This workflow keeps your team accountable.
Providers see patient intake summary in advance. They can review chief complaint and history before walking into the room.
Intake summary returned for staff review
Not auto-populated into the official chart
New patient demographics synced
Name, DOB, phone, address only—clinical data stays separate
Your team files clinical data on their timeline
Before the appointment, at check-in, or after the visit—your choice
Structured, EMR-pasteable format
Summaries formatted to match your EMR's note template
Because clinical documentation must be reviewed and verified by your staff before entering the official record. Auto-populating unreviewed patient-reported data into the chart creates liability and compliance risk. Structured summaries let your team verify accuracy while saving them transcription time.
Only new patient demographics: name, date of birth, phone number, and address. This creates the new patient record so your team doesn't have to manually enter basic contact info. Clinical details are returned separately for your team to review and file.
Summaries are generated immediately after the call ends, usually within 1–2 minutes. Your team can access them via the MedReception portal or receive them as a note in your EMR's inbox, depending on your setup.
Yes. Summaries are formatted for easy copy-paste into your EMR's note template. Your provider can review, edit, add clinical impressions, and file it however your workflow requires.
Your team reviews the summary before filing. If information is incorrect or incomplete, your staff can reach out to the patient, verify details, and update the summary before filing it into the chart.
Yes. MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. New patient creation works across all of them. Intake summaries can be delivered to your EMR's inbox, your MedReception portal, or both.
Integration Hub
EMR and EHR integrations
How MedReception syncs new patient demographics and delivers structured intake summaries.
Next step
Front desk workload
Where front-desk time actually goes.
Core Topic
Patient intake
Full workflow from call capture to summary delivery and chart filing.
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