EMR Workflow
During inbound calls, the AI captures patient responses to intake questions and returns a clean, structured summary that staff paste into the EMR with one click. No transcription, no manual typing, no data loss.
Each intake summary is formatted to match your EMR's intake schema. Staff paste it into the chart in seconds, not hours of manual typing.
The AI records exactly what the patient said, organized by section (medications, allergies, symptoms, history). No transcription service, no misheard details, no guessing.
Every summary goes to a staff queue first. Your team reviews, confirms accuracy, and adds any clinical notes before attaching to the patient record.
If the intake reveals a critical allergy, medication interaction, or red-flag symptom, it's highlighted and routed to the appropriate clinician immediately.
Summaries are formatted as pasteable text for athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Staff review and file in your EMR's standard workflow.
Intake summary in staff queue within seconds
Ready for review immediately after the call ends
Structured data, no transcription
Patient responses organized by section, ready to paste
Urgent flags highlighted automatically
Red-flag allergies and symptoms route to clinical staff
Works with major EMR platforms
Summaries formatted for athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed
Name, date of birth, phone, email, insurance provider name, medications (with doses if provided), drug allergies, environmental allergies, chief complaint, symptom details, relevant medical history, prior surgeries, and any clinical flags the patient mentioned during the call.
Yes. The summary arrives in a staff queue in the MedReception portal. Staff review it for accuracy, add notes or corrections, and then file it to the patient record. The summary is never automatically pushed to the EMR—staff always have a chance to verify.
MedReception's summaries are designed to align with standard intake sections (medications, allergies, chief complaint, history). The summary is formatted as structured text that staff paste into your EMR's intake form, so filing is seamless.
The AI flags unclear responses in the summary and may re-ask on the spot. If something is still unclear after the call, the summary includes a note for staff to follow up with the patient before the visit. Nothing ambiguous is filed to the chart without staff review.
Most summaries take seconds to verify. Staff scan for accuracy, confirm urgency flags are routed, and paste into the chart. For complex cases with multiple conditions or allergies, it might take a minute or two—but still much faster than manual data entry.
Yes. All intake data is encrypted in transit and at rest. The MedReception platform is HIPAA-compliant and audit-logged. Staff access is role-based, and all actions are recorded.
System Sync
EMR and EHR integrations
See all supported EMR platforms and how intake summaries are formatted for your chart.
Core Workflow
Patient intake
Complete intake-to-chart workflow from inbound call to EMR-pasteable summary.
Security
HIPAA and compliance
How MedReception keeps intake data encrypted, audited, and compliant throughout the capture and filing process.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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