Integration
Fresno urgent care and primary care clinics use Katie to answer calls, book appointments, and capture new patient demographics—all structured and ready for your EMR, with no re-entry.
Katie captures the appointment time and patient name, date of birth, and phone number. These sync to your EMR automatically. Your front desk doesn't re-type a single field. Chief complaint and other intake details are returned as a structured summary ready for your team to review and file.
Katie collects name, date of birth, phone, and other details. Your staff receives a structured summary ready to review and file. Check-in time is faster; your team has all the context before the patient arrives.
A patient calls with chest pain or a severe laceration. Katie triages the urgency, books them into the schedule, and your staff has their intake summary ready when they walk in the door.
No separate call logs, no external databases, no duplicates. Appointment bookings and patient demographics go into your chart. Your team always sees the most recent patient data.
Appointment bookings and new patient demographics synced to EMR
AdvancedMD, athenahealth, Epic, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, and others
New patient name, DOB, and phone auto-written to chart
Chief complaint and intake details captured as a structured summary for staff review
Urgent cases escalated with patient context
Triage notes and intake summary ready for your provider
Named EMR integrations live
If your system isn't listed, contact us—we're adding more constantly
Katie writes appointment bookings and new patient demographics (name, DOB, phone) directly to your EMR. Chief complaint, insurance details, and other intake information are captured as a structured, EMR-pasteable summary that your staff reviews and files. There's no separate system to check.
Katie captures insurance details on the call and returns them as part of the structured intake summary in her call report. Your staff reviews this and enters it into your EMR's insurance fields. Katie doesn't write insurance information to the chart directly, but the summary makes data entry fast and accurate.
Katie checks your EMR during the call. If the patient exists, she accesses their chart and uses that history for triage and follow-up questions. If new, she captures their intake and stages it as a summary for your team to review and approve.
Katie continues to answer calls and store the details locally. When your EMR comes back online, the queued appointments and patient data sync automatically. You don't lose any intake.
Setup timelines vary by EMR. athenahealth and eClinicalWorks typically go live within 1–3 weeks; other named integrations usually within 3–6 weeks. We handle API credentials, test end-to-end, and verify that bookings and patient data are flowing correctly before you go live.
Integration
EMR and EHR integrations
Katie integrates with named EMR systems including AdvancedMD, athenahealth, Epic, eClinicalWorks, Elation, Cerbo, Hint, Tebra, and ModMed.
Workflow
Patient intake
Katie captures new patient demographics on the first call and syncs them to your chart.
Specialty
AI receptionist for urgent care clinics
Urgent care clinics use Katie for triage, booking, and EMR integration.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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