OB-GYN Specialty

Every new OB-GYN call answered and screened, day and night, in the patient's language

Fresno OB-GYN practices field pregnancy-related calls, high-risk referrals, and routine new patient inquiries around the clock. MedReception's AI receptionist answers every call instantly, captures obstetric history and clinical urgency on the first contact, and routes high-risk cases to your team while booking routine appointments. Intake returns as a structured summary ready for your chart.

Every call answered instantly, 24/7, in English, Spanish, or other languages the practice serves
OB-GYN intake templates capture pregnancy status, obstetric history, prior complications, current symptoms, and urgency flags without clinical judgment
High-risk calls (bleeding, trauma, preterm labor signs, gestational diabetes concerns) escalated to your team; routine new patient appointments booked by the AI
Appointment details and patient demographics (name, DOB, phone) sync to your EMR; insurance information and photo ID are captured on the call and returned as a structured summary for your staff to review and enter
All intake data handled inside MedReception, which is HIPAA compliant, verified by Compliancy Group, and signs a BAA

How it pays back

No missed pregnancy-related calls

Front desks field heavy call volume, and missed calls lose new patients. OB-GYN offices cannot afford to lose a caller reporting bleeding, pain, or labor concerns. Katie answers every call, captures the clinical context, and escalates urgent cases to your team in seconds.

Intake built for obstetrics, not generic medicine

The AI asks about pregnancy status, trimester, prior losses, current medications, and comorbidities. It routes calls by urgency and provider assignment, not by guessing what matters. Your team sets the escalation rules; the AI follows them every time.

One structured record, ready for your chart

Obstetric history, symptoms, insurance, and contact details are captured during the call and returned as a single EMR-pasteable summary. Your staff review it, file it, and move forward. No re-entry, no lost details.

Portable across EMR changes

MedReception is custom-built per practice and stays independent of your EHR. Switch from one system to another, and your AI receptionist keeps working. Your intake rules, templates, and escalation logic move with you.

Every call answered

No voicemail, no hold queue, no missed pregnancy-related calls

Urgent calls escalated

High-risk obstetric cases routed to your team by your rules

Structured intake captured

Obstetric history, symptoms, and insurance returned as one EMR-ready summary

Named EMR integrations

Appointment bookings and new patient records sync to athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, and Nextech

Frequently asked questions

Does the AI make clinical decisions about which calls are urgent?

No. The AI captures what the patient reports (bleeding, contractions, severe pain, etc.) and returns it in a structured summary. Your practice sets the escalation rules: you define which symptoms, patient types, or keywords trigger an immediate call to your team. The AI follows those rules every time, but your clinicians make the final decision.

How does intake work for high-risk referrals?

When a patient calls about a high-risk pregnancy or complication, the AI captures the referral source, current symptoms, obstetric history, and any prior treatment. It escalates the call to your team if your rules require it, or books a priority appointment slot. All details are returned as a structured summary for your chart.

Can patients complete intake in Spanish?

Yes. The AI conducts the entire intake call in the patient's preferred language. Fresno's OB-GYN population is multilingual, and MedReception handles English, Spanish, and other languages. Intake templates and escalation rules work the same way regardless of language.

What happens to insurance information and photo ID?

Insurance details and photo ID are captured during the call and stored securely inside MedReception, which is HIPAA compliant, verified by Compliancy Group, and signs a BAA. Your staff access them through the MedReception portal and enter them into your EMR as part of your normal workflow. They are returned as a structured summary for your team to review and file.

How long does it take to launch OB-GYN intake for my practice?

Launch takes about one week from signup. Your phone number and EMR connection are ready in 1 to 3 days, and registering the number for patient texting takes about 5 business days. Your team works with MedReception's onboarding team to set your intake templates, escalation rules, and provider routing before go-live.