Go-Live Timeline
What happens between signing and go-live, about a week for most practices, and which steps depend on your practice rather than on us.
Your practice continues operating normally during setup. The AI takes over answering duties gradually so staff can adjust workflows without pressure. There's no outage window or risk of lost calls.
Pricing scales with usage—you only pay for what you use. No hidden setup fees, per-provider costs, or minimum commitments. You see exactly what you're paying and why.
Supported EHRs connect through standard connectors. Your data flows bidirectionally automatically. If custom work is needed, implementation partners handle it so your IT team isn't burdened.
Your team doesn't need advanced training. You review a few settings, practice one warm handoff, and the AI is live. Ongoing support is always available—no learning curve surprises.
Launch without an IT overhaul
Most practices are live about a week after signup
Zero infrastructure changes
Works with existing phone systems and IT environment
Transparent pricing
Usage-based billing with no per-call fees or mandatory minimums
Deployment takes about a week from signup for most practices: the EHR connection and phone number are usually ready in 1 to 3 days, and texting registration for your number takes about 5 business days. It includes EHR connection testing, phone routing setup, staff training, and a supervised pilot period, with a dedicated implementation team guiding each step.
No. Your existing phone system and staff workflows continue unchanged. The AI is layered on top—answering calls and handing off to staff. You can pilot with one line or location before full rollout.
We don't publish standard pricing because every practice is unique. Cost depends on call volume, call duration, and features used. Request a custom quote to see your exact investment.
Most practices use a pre-built connector. We support athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. You give the AI read/write permission to your EHR; we test the connection; data syncs automatically. For other systems, a custom API integration can be built by our team or a partner.
Yes. Many practices pilot with one provider or location first. Once your team is comfortable and call patterns stabilize, you expand to other providers or locations. Scaling up requires no additional implementation—it's just a configuration change.
Implementation
AI Receptionist + Greenway: How Handoff Works
MedReception AI captures caller information, appointment requests, and medical history during the call and returns a structured, copy-paste-ready…
Strategy
Patient Booking Automation Implementation
Learn how to implement automated booking workflows with minimal staff disruption.
Solutions
Best EHR-Integrated AI Booking Solution
Compare AI booking platforms that integrate natively with your practice management system.
Related
Implementing an AI Medical Office Assistant
A step-by-step guide to selecting, integrating, configuring, and launching an AI medical office assistant—including EHR integration, training, and…
Related
AI Office Assistant Medical Practice Workflow
Learn how AI office assistants fit into modern medical practice workflows, automating scheduling, intake, verification, and urgent triage while your…
Related
AI Medical Office Assistant
Discover how AI medical office assistants streamline appointment booking, patient intake, call routing, and administrative workflows while…
Next step
AI receptionist cost and ROI
Cost, ROI and what to compare an AI receptionist against.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
